Closinglock

Closinglock

Implementation Manager, SMB

Austin, TX · Full-time

Sponsorship not specifiedDetected 13 days ago
Project ManagementCRMCustomer SuccessCommunicationOrganizational Skills

About the role

  • You'll serve as the primary point of contact from contract signature through go-live, ensuring customers are set up for long-term success with our platform.
  • This role is highly cross-functional and customer-facing.

Responsibilities

  • About the Role We're looking for an Implementation Manager to own the end-to-end onboarding and implementation for new Closinglock SMB customers.
  • You'll work closely with Sales, Customer Success, Product, and Engineering to deliver smooth implementations, manage timelines, and build strong relationships with our customers.

Benefits

  • At Closinglock, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
  • We are hyper-focused on a shared vision, and our company's strength is based on the unparalleled quality of our team.
  • These benefits include:

Company info

  • Company Overview Closinglock is modernizing the real estate world's way of transferring information and funds to eliminate wire fraud and provide a secure, easy-to-use platform for title companies, law firms, and other financial services to protect themselves and their clients from wire fraud.
  • We act in the long-term best interests of our customers by understanding their needs and challenges.
  • When our customers win, we win.
  • To date, we have protected over $250B+ in funds related to residential property transactions.
  • Closinglock's platform has been used by clients in all 50 states and across 42 countries.
  • Closinglock is headquartered in Austin, TX, with an office in downtown Austin.
  • Today, the company has grown to 100+ employees across product & engineering, sales, partnerships, customer success, marketing, and finance.
  • We're looking for an Implementation Manager to own the end-to-end onboarding and implementation for new Closinglock SMB customers.
  • We are rapidly expanding our team and are seeking exceptional talent.
  • We have a lot of fun at work because we trust each other and respect each other's talents, abilities, and experiences.
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