Icf Incorporated LLC
Lead ServiceNow Architect (Remote) NI
Reston, Virginia, United States of America · Mid · Full-time
Work authorization required$119k-$203kDetected 51 days ago
RESTCustomer Success
About the role
- Local candidates may be expected to work at the client site in Rockville, MD, at least 1-2 days per week.
- Evaluate new ServiceNow capabilities and recommend adoption strategies.
- Technical Consultation: Act as a trusted advisor to clients and project teams, providing expert guidance on ServiceNow capabilities, customization options, and best practices.
Responsibilities
- Platform Governance, Architecture and Roadmap: Define and maintain the overall ServiceNow platform architecture and roadmap.
- Lead architecture design for ServiceNow modules including HRSD, CSM, and custom applications.
- Collaborate with enterprise architects and business leaders to align ServiceNow capabilities with business strategy.
- Solution Design and Architecture: Collaborate with clients and internal stakeholders, developers, and business analysts to gather requirements, understand business processes, and design robust and scalable ServiceNow solutions.
- Create detailed technical designs that align with the clients' short- and long-term needs and leverage the capabilities of the ServiceNow platform and integrations with third-party technologies effectively.
- Implementation Support: Work closely with project managers, developers, and other teams to support the implementation of ServiceNow solutions.
- Provide technical oversight and ensure that the design is accurately translated into a functional solution.
- Integration and Automation: Design scalable integrations with third-party systems using REST, SOAP, MID Server, Integration Hub, and APIs.
- Quality Assurance: Design quality assurance plans and ensure that the technical deliverables meet quality standards and adhere to best practices.
- Security and Compliance: Design the security plan and ensure that all ServiceNow and integrated solutions adhere to security best practices and compliance requirements.
Nice to have
- We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
- For more information, please read our EEO policy.
- We will consider for employment qualified applicants with arrest and conviction records.
- To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist.
- All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
- However, we understand that some candidates may require accommodation that involves the use of AI.
- If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com.
Skills
- Stay updated on the latest advancements in ServiceNow and integrated technologies, tools, and industry trends.
- Continuously enhance your expertise to provide cutting-edge solutions and innovative approaches.
- Mentor developers, administrators, and technical consultants on ServiceNow architecture and development standards.
Compensation
- $119,323.00 - $202,850.00 Nationwide Remote Office (US99) Need help?
Benefits
- Continuous Learning: Stay updated on the latest advancements in ServiceNow and integrated technologies, tools, and industry trends.
Company info
- ICFCareerCenter@icf.com About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants.
- At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives.
- We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges.
- Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future.
- Learn more at icf.com.
- Lead the sharing of knowledge across our customers, including white papers, demonstrations, and lunch and learns.
Visa & Work Authorization
- Required Experiences and Certifications Bachelor's Degree in Computer Science, Information Systems, Engineering or other related scientific/technical discipline 8+ years of experience implementing ServiceNow solutions 5+ years of experience
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