Mattermost

Mattermost

Lead Site Reliability Engineer

United States · Staff+

Sponsorship not specified$53k-$800kDetected 33 days ago
AWSGCPAzureCloud PlatformsGrafanaDevOpsSite Reliability EngineeringCybersecurityProject ManagementLeadershipCommunicationCollaboration

About the role

  • Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
  • In this role, you will provide technical leadership across our SRE function, driving strategic initiatives for scalability, observability, performance, and automation across cloud and hybrid environments.
  • Ranges may be updated as market conditions evolve..

Responsibilities

  • Lead the design, deployment, and optimization of production-grade containerized workloads, infrastructure-as-code, and compliant cloud environments for regulated domains (e.g., FedRAMP, DoD).
  • Drive incident management processes, including on-call rotations, root cause analysis, and systemic reliability improvements.
  • Oversee cloud cost management and capacity planning to optimize infrastructure spending while meeting performance targets.
  • Build and maintain a developer platform that enables fast, secure software delivery and improves application stability in production.

Requirements

  • Proven expertise in container orchestration platforms, ideally Kubernetes.
  • Extensive experience with infrastructure-as-code, ideally Terraform.
  • Proficiency in at least one scripting or programming language for automation.
  • Excellent communication skills with a track record of influencing cross-functional teams.
  • Familiarity with observability stacks such as Grafana and Prometheus.
  • Experience designing high-availability, disaster recovery, and scaling architectures.
  • Leadership experience in highly regulated industries such as defense, finance, or critical infrastructure.
  • Experience with U.S. federal compliance frameworks and authorization processes, including FedRAMP, DoD ATO, NIST 800-53, and related government standards.

Skills

  • Establish and evolve observability, monitoring, and alerting frameworks to ensure performance, reliability, and capacity planning at scale.
  • Champion automation and operational excellence to improve efficiency, reduce risk, and scale operations.

Compensation

  • Salary range: $145,000 - $200,000
  • Mattermost takes a market-based approach to pay. Compensation is determined based on skills, experience, qualifications, and work location. Ranges may be updated as market conditions evolve..
  • U.S. Eligibility & Compliance
  • This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances - United States Department of State
  • Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR.
  • For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.

Benefits

  • Mentor and coach SRE team members, fostering a culture of learning, collaboration, and technical excellence.
  • We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.

Equal opportunity

  • Mattermost is an EEO Employer, we are a remote-first, open-source company.

Visa & Work Authorization

  • government security clearance

This listing is sourced directly from Mattermost's careers page and normalized into a canonical job model.