Veeva

Principal - Ostro Client Success

Pennsylvania - Philadelphia · Principal

Sponsorship not specified$115k-$175kDetected 13 days ago

Product ManagementProduct StrategyCRMCustomer SuccessAccount RetentionFDA Regulatory

About the role

Ostro, a business within Veeva, is the premier brand engagement platform for the life sciences industry.

As a trusted advisor, you will deeply understand our clients' market landscapes to proactively drive continuous value, account retention, and contract renewals.

Experience with Veeva Vault PromoMats, Veeva Vault CRM, or other Veeva Commercial Cloud applications
Experience working across multiple complex therapeutic areas (e.g., oncology, rare disease, immunology)
Interviewing with Veeva
We value your time and believe in a transparent hiring process.
Here is the process you can expect.
Within 3 days, you will receive a link to a personality assessment administered by a third party.
Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
If moving to the interview stage, the process is as follows:

$115,000 - $175,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role.
We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions.
This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
In this role, you will champion our clients' commercial goals internally, collaborate across teams, and help shape the future of healthcare engagement.

Do the Right Thing, Customer Success, Employee Success, and Speed.
We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role Ostro, a business within Veeva, is the premier brand engagement platform for the life sciences industry.
We are looking for a Client Services expert to own key client relationships and drive innovative strategies that maximize ROI.

Veeva is an equal opportunity employer.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

This listing is sourced directly from Veeva's careers page and normalized into a canonical job model.