AIT Global inc.

Forward Deployed Software Engineer

US · Contract

Sponsorship not specifiedDetected 36 days ago

Cloud PlatformsLLMsProject ManagementCustomer Success

About the role

You will regularly work onsite with enterprise customers, participating in critical delivery phases and representing Growth Signals with professionalism and clarity.
This role is ideal for someone who enjoys engaging directly with customers, bringing structure to ambiguity, and translating technical capabilities into practical, business-aligned solutions.
You'll balance hands-on customer interaction with strong internal coordination, disciplined execution, and adherence to delivery standards to ensure predictable, secure enterprise deployments.

Own the project execution lifecycle for customer engagements, including requirements gathering, milestone definition, task breakdown, dependency tracking, and delivery coordination.
Support the technical lifecycle of customer implementations, including solution design, configuration, integration, deployment, and post-deployment stabilization.
Design and support secure, scalable, and reliable software solutions appropriate for enterprise environments.
Collaborate closely with Sales, Customer Success, Engineering, and Product teams to ensure aligned execution and predictable delivery outcomes.
Maintain delivery standards related to solution quality, documentation, deployment readiness, and adherence to enterprise security and compliance practices.
Deployed Software Engineer to support the delivery of enterprise customer solutions from discovery and requirements through deployment and adoption.

3+ years in a software, solutions, or customer-facing technical role.
Working knowledge of project management practices, including requirements definition, milestone planning, and delivery coordination.
Proficiency with APIs, cloud platforms, and modern SaaS architectures.
Candidates must be comfortable traveling 40 50% and working directly with external stakeholders.

Demonstrated success delivering complex enterprise software solutions in customer-facing, client-embedded environments.
Prior experience in Solutions Engineering, Forward Deployed Engineering, Professional Services, or Enterprise Delivery roles with direct ownership of outcomes.
Familiarity with LLMs, GenAI workflows, agent frameworks, or MCP concepts preferred.

This is a high-travel, client-facing delivery role that supports enterprise solution implementations in close collaboration with customers and internal teams.
Advocate for customers by capturing implementation insights, product feedback, and feature requests and relaying actionable input to Product and Engineering teams.
Engage directly with customers during implementation phases including onsite participation to support successful delivery, adoption, and operational readiness.

This listing is sourced directly from AIT Global inc.'s careers page and normalized into a canonical job model.