Campfireinteractive

Campfireinteractive

Implementation Specialist

Ann Arbor, MI, United States

Sponsorship not specified$10k-$20kDetected 20 days ago
HubSpotSalesforceCRMSalesFinancial ModelingForecastingExcelSupply ChainCustomer SupportCommunicationCollaborationProblem Solving

About the role

  • Founded in 2000, Campfire Interactive is a leader in cloud-based solutions for opportunity management, sales forecasting, quote lifecycle management, and program/project management. With over 12,000 users globally, our software empowers automotive suppliers to optimize portfolios, manage profitability, and make confident, data-driven decisions.
  • Campfire's core values: Can-Do Attitude, Customer Commitment, Teamwork, Results-Oriented, and Agent of Change

Responsibilities

  • Lead customer support activities for cost estimation, quoting, pricing, and change management
  • Gather and document customer requirements for business processes including cost/price analysis,
  • Develop professional services processes that drive efficient, standardized outcomes across a
  • Collaborate with Product, Sales, and Support teams to relay customer feedback and inform the
  • Maintain accurate documentation of customer requirements, interactions, and action items in the
  • Manage multiple customer projects concurrently, meeting deadlines while delivering high-quality
  • Support customers through the full lifecycle - from pilot to active production - ensuring smooth

Skills

  • Ability to understand and work within complex automotive cost models
  • solutions
  • Proficiency with Microsoft Excel and/or other financial modeling tools for cost and price analysis
  • Familiarity with CRM tools (e.g., Salesforce, HubSpot) preferred
  • Automotive industry knowledge preferred
  • Work Experience
  • or system implementation
  • Experience in the computer software or SaaS industry highly desirable
  • Experience with cost models in Microsoft Excel or similar software packages
  • BA/BS degree in Finance, Business, Engineering, or a related discipline

Compensation

  • $10k-$20k

Benefits

  • Flexible schedule; occasional evening/weekend availability for urgent customer needs
  • Develop customer implementations that promote retention, loyalty, and long-term account health

Company info

  • Understand and debug complex automotive cost models in collaboration with customers
  • Work with customers to ensure productive use of Campfire software and maximize ROI
  • Proven ability to build and maintain long-lasting, healthy relationships with enterprise customers

Equal opportunity

  • All your information will be kept confidential according to EEO guidelines.

This listing is sourced directly from Campfireinteractive's careers page and normalized into a canonical job model.