Lightspeed Systems

Strategic Solutions Engineer (Pre-Sales/Implementation)

Austin, Texas, United States

No sponsorshipDetected 21 days ago

iOSAndroidAzureData AnalysisSalesDNSFirewallCommunicationCollaborationPublic SpeakingOrganizational Skills

About the role

At Lightspeed Systems, we're on a mission to help K–12 schools create safer, more effective digital learning environments. Trusted by thousands of districts across the United States and around the world, our solutions help IT teams protect students, manage devices, and gain meaningful visibility into their digital ecosystems.
We're looking for a Strategic Solutions Engineer to serve as a senior technical partner for our largest and most complex K–12 school district accounts across the US. In this role, you will bridge technical expertise and strategic sales, supporting both the pre- and post-sales journey for high-value district opportunities. You'll lead executive-level

Responsibilities

Trusted by thousands of districts across the United States and around the world, our solutions help IT teams protect students, manage devices, and gain meaningful visibility into their digital ecosystems.
You'll lead executive-level technical engagements, design and deliver proofs of concept, and ensure that Lightspeed's solutions are implemented and adopted to their fullest potential.
Lead pre-sales technical engagements, including product demonstrations, solution design, and presenting how Lightspeed's platform addresses the specific needs of large school districts.
Design and deliver proofs of concept (POCs) for complex sales cycles, demonstrating solution effectiveness within a district's existing environment.
Own product implementation and configuration for strategic accounts, partnering with the sales team to ensure accurate, tailored deployments from pre-sale through go-live.
Develop a deep understanding of each district's goals and challenges through strategic questioning and active listening, aligning solutions to both immediate needs and long-term objectives.
Deliver comprehensive product training and enablement to district IT staff and administrators to drive adoption and maximize utilization.
Serve as the technical escalation point for strategic accounts, coordinating with Support and Engineering as needed to resolve complex issues.
Collaborate cross-functionally with Sales, Support, and Product teams to advocate for customer needs, surface product gaps, and contribute to go-to-market strategy.
Maintain accurate records in ChurnZero, including client contacts, implementation journeys, meeting notes, and configurations.

Nice to have

5+ years of experience in a Solutions Engineering, pre-sales technical, or senior IT role, ideally within SaaS or EdTech.
Hands-on experience installing and managing software on end-user devices across multiple platforms (Windows, Mac, Chromebook, iOS/Android).
This is a device-level implementation role, not an API or integration engineering position.
Deep working knowledge of endpoint management and software deployment tools, including GPO, SCCM, Intune, Jamf, or equivalent.
Strong enterprise networking knowledge, including DNS, DHCP, firewalls, VLANs, proxies, and the ability to troubleshoot connectivity and filtering issues independently.
Solid understanding of web content filtering concepts, including policy management, SSL inspection, and category-based controls.
Extensive experience with user provisioning via Azure Active Directory and/or Google Admin Console.
Strong written and verbal communication skills, with the ability to translate complex technical concepts clearly for non-technical audiences.

Benefits

At Lightspeed Systems, we're on a mission to help K-12 schools create safer, more effective digital learning environments.

Company info

With more than 25 years of serving education, Lightspeed Systems delivers the most in-depth visibility and control to power exceptional schools where students are safe and engaged
technology is compliant and easily managed
and resources are secure and optimized. Purpose-built for school networks and devices, Lightspeed's cloud-managed solutions include the most effective web filtering, student safety monitoring, classroom management, device management, and data analytics software available. Headquartered in Austin, Texas, with a European office in London, UK, Lightspeed serves over 23 million students across 31,000 schools in 43 countries, utilizing 15 million devices. Learn more at www.lightspeedsystems.com.
We love our employees, and we show it. Our benefits and perks are built to support your overall wellbeing-at work and beyond. Offerings vary by country.
With more than 25 years of serving education, Lightspeed Systems delivers the most in-depth visibility and control to power exceptional schools where students are safe and engaged; technology is compliant and easily managed; and resources are secure and optimized.
Purpose-built for school networks and devices, Lightspeed's cloud-managed solutions include the most effective web filtering, student safety monitoring, classroom management, device management, and data analytics software available.
Headquartered in Austin, Texas, with a European office in London, UK, Lightspeed serves over 23 million students across 31,000 schools in 43 countries, utilizing 15 million devices.
Learn more at www.lightspeedsystems.com.
We love our employees, and we show it.
Our benefits and perks are built to support your overall wellbeing-at work and beyond.
Offerings vary by country.
If your role includes spending time onsite, you will LOVE being at the ranch.
Our uniquely Lightspeed (and totally Texas) corporate headquarters has everything Lightspeeders need to get the job done - and a whole lot more.
15,000 sq. ft. of open work area, offices, and huddle rooms

Visa & Work Authorization

Sponsorship is not available for this position.

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This listing is sourced directly from Lightspeed Systems's careers page and normalized into a canonical job model.