Johnson & Johnson

Technology Product Director, Patient Experience

Titusville, New Jersey, United States of America · Director

Sponsorship not specified$150k-$259kDetected 5 hours ago

Data ScienceComplianceProduct ManagementAgileSalesforceHIPAALeadershipCommunication

About the role

Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.
We provide an inclusive work environment where each person is considered as an individual.
This position's primary location will be Titusville, NJ with occasional domestic travel primarily in the NJ, PA area.

Lead and manage the Salesforce Multi Cloud implementation across workstreams ensuring on time completion while practicing agile methodologies.
Establish and advance business relationships to support the future advancement of the Patient Experience aligned with business priorities and process improvements.
Facilitate clear communication and provide regular updates on build progression while leading a cross-functional team and encouraging a collaborative team dynamic.
Structure and lead strategic technology collaborations and contracts with vendors to ensure high-value partnerships and services.
Our J&J Innovative Medicine Technology promise is to create a future where disease is a thing of the past by unlocking the power of people, technology, and insights.

A BS/BA degree is required.
10+ years of career experience with Technology.
Minimum 5+ years in Life Sciences.
Experience delivering large scale programs from concept through delivery and operations is required.
Excellent verbal and written communication skills, with outstanding interpersonal skills are required.
Experience with leading technology products supporting SPI/PHI data and understanding HIPAA regulations and requirements.
Required
Education & Experience
10+ years of career experience with Technology. Minimum 5+ years in Life Sciences.
Key Experience & Skills
Life sciences or healthcare demonstrable experience is required.
Familiarity with Patient Support Services and/or Hub Service Management in the Healthcare industry is highly preferred.
The ability to lead multiple priorities and operate with poise and integrity in a high-profile, and evolving environment.
Anticipates and communicates the need for change and innovation empathetically while ensuring an outcome centered approach.
Dedication to Our Credo, Diversity, Equity & Inclusion by ensuring we are attracting, developing and retaining talent that reflect the communities our teams serve.
Promotes a team dynamic of empowerment and accountability, eliminates barriers and pushes decision-making to the lowest appropriate level.

Technology product management experience, including delivery, operations, and continuous improvement is required.
Flexibility to adjust to changing circumstances and navigate through uncertainties as program challenges arise.
Experience with Agile SDLC methodologies is required.
The anticipated base pay range for this position is:
The anticipated base pay range for this position is: $150,000- $258,750
Additional Description for

At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.

medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company's long-term incentive program.
Subject to the terms of their respective policies and date of hire,
At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

This listing is sourced directly from Johnson & Johnson's careers page and normalized into a canonical job model.