Bright Horizons Children's Centers

Bright Horizons Children's Centers

Franchise Strategy Director

Newton Massachusetts 02459 · Director · Full-time

No sponsorship$132k-$159kDetected 7 hours ago
Business DevelopmentFinancial ModelingOperations ManagementProcess ImprovementCadenceResearchLeadershipCommunicationMentoringPublic Speaking

About the role

  • This is a Remote position available in the United States.
  • At Bright Horizons, you're the difference.

Responsibilities

  • Lead cross-functional initiative teams from proposal through execution using Kaizen events and rapid-cycle improvement methods.
  • Own and continuously improve Jovie's management cadence: monthly Operations Reviews, weekly Pulse Meetings, and quarterly strategic planning cycles.
  • Design and maintain performance tools including scorecards, dashboards, flash reports, and initiative trackers.
  • Work with the Franchise Support Consultants (FSC) team to track and evaluate franchisee performance across key revenue drivers, providing ongoing support, direction, and coaching to maximize revenue generation and Back-Up Care (BUC) fill rates.
  • Drive business development strategy for geographic expansion, including identifying and evaluating new territories for franchise growth and determining where existing geographies require reinforcement through additional franchisee sales or operational investment.
  • Drive Jovie's AI strategy: identify high-impact workflows, apply AI to accelerate execution, and deliver turnkey solutions to franchisees.
  • identify high-impact workflows, apply AI to accelerate execution, and deliver turnkey solutions to franchisees.
  • Whether you're nurturing a child's first steps or supporting the systems behind the scenes, your work creates real impact.
  • We're a community that celebrates individuality, invests in your growth, and supports your whole self.
  • Join us and help build a brighter future - for yourself and for others.

Requirements

  • Bachelor's Degree
  • 10 years of experience in operations management, P&L responsibility, or business process improvement

Nice to have

  • Master's Degree - MBA or equivalent advanced degree
  • Demonstrated success designing and implementing management systems, operating cadences, or continuous improvement programs.
  • Experience leading cross-functional initiatives from concept through measurable results.
  • Excellent facilitation and communication skills
  • comfortable presenting to senior leadership.
  • Proficiency in building and documenting standardized processes (playbooks, SOPs, training materials).
  • Experience in franchise, multi-unit, or distributed operating environments.
  • Familiarity with Lean, Kaizen, or other structured improvement methodologies.

Skills

  • Connect operational execution to financial outcomes through business planning playbooks, metrics frameworks, and revenue modeling.

Compensation

  • The annual salary for this position is between $132,000 - $159,000 annually.
  • The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening.
  • Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.
  • $132,000 - $159,000 / year
  • Partner with the Brand President to translate annual strategy into a prioritized portfolio of breakthrough initiatives with defined KPIs, owners, and milestones.
  • Also, depending on hire date and subject to applicable eligibility requirements and accrual schedules, new employees in this role receive up to: 9 paid holidays annually

Benefits

  • Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:
  • Medical, dental, and vision insurance
  • Paid vacation, sick, holiday, and parental bonding leave
  • 401(k) retirement plan
  • Long-term and short-term disability insurance
  • Life insurance
  • Tuition assistance and education coaching
  • Learn more at https://careers.brighthorizons.com/us/en/health-and-wellness

Equal opportunity

  • If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com.
  • Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Visa & Work Authorization

  • At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position.
Apply directly at Bright Horizons Children's Centers →Create a free account for alerts like thisView Bright Horizons Children's Centers immigration profile

This listing is sourced directly from Bright Horizons Children's Centers's careers page and normalized into a canonical job model.