Copart

Assistant General Manager

Gastonia, NC

Sponsorship not specified$70k-$79kDetected 9 days ago

ForecastingExcelLogisticsLeadershipCommunicationCollaborationProblem SolvingMentoringAdaptabilityMicrosoft OfficeOSHA

About the role

The Assistant General Manager will play a pivotal role in supporting the General Manager in executing the facility's comprehensive Planning, Organizing, Leading, and Controlling (P-O-L-C) functions.
By providing creative and innovative solutions to address customers' needs, this role will not only uphold but elevate the company's standards for policy, quality, and service, positioning the facility for unparalleled success.

With an in-depth understanding of Copart's policies and practices, the Assistant General Manager will deliver impactful, hands-on support to the team, fostering a dynamic customer-first culture.
Collaborate with the General Manager to manage facility operations, staff performance, and financial accountability, including monthly review of P&L statements for accuracy and improvement opportunities.
Support hiring, training, and development of team members in alignment with company guidelines and performance expectations.
Demonstrated capability to develop, recommend, and implement innovative plans for continuous process improvement.

Required Skills & Experience
Robust leadership experience and a proven ability to inspire and guide teams are crucial.
Strong analytical skills for interpreting and forecasting financial budgets are required to support strategic decision-making.
Superior written and verbal communication skills are required to convey ideas and information clearly and persuasively.
Proficiency in all areas of Microsoft Office Suite is necessary for effective task management and reporting.

Ensure daily operations run smoothly, resolving employee and customer issues professionally and efficiently
Assist in facility audits and enforce compliance with internal policies, as well as county, state, EPA, and OSHA regulations.
Provide clear direction, coaching, and feedback to team members to ensure accountability, alignment, and foster positive employee relations.
Champion a "customer-first" culture by delivering innovative, high-quality service in line with Copart standards.
Excel in working effectively in both office and outdoor environments across diverse climates and weather conditions.
A minimum of two years' experience in a managerial role within logistics, distribution, or operations is highly desirable.
A four-year college degree, military experience, or relevant work background is preferred and valued.
A proven track record of driving operational excellence and consistently meeting corporate objectives in a leadership capacity is essential.

Proven customer relations skills and experience to enhance client interactions and satisfaction are vital.

Monitor and lead staff performance using company metrics to achieve operational goals.
Foster strong relationships with customers, members, and sellers to drive satisfaction and loyalty.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration.
We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.

This listing is sourced directly from Copart's careers page and normalized into a canonical job model.