Redwood Strategy Group, Inc.

DAI Help Desk Analyst

Quantico, VA

Sponsorship not specified$70k-$85kDetected 9 days ago

AccountingBudgetingResearchLeadershipCommunicationCollaborationAdaptabilityOrganizational Skills

About the role

Redwood Strategy Group is seeking an analyst to join the DAI Help Desk team supporting Marine Corps Systems Command (MCSC) Managerial Accounting Office (MAO).
The ideal candidate has 1 year of DoD Financial Management experience, is motivated to learn more, is adaptable, and a good communicator.
The primary function of this role will be to address DAI Help Desk tickets for financial and technical issues experienced by USMC DAI users.

Provide technical expertise and skills to implement business solutions in the help desk and training domains utilizing functional knowledge in DAI/Oracle modules.
Collaborate cross-functionally with other teams, workstreams, and external stakeholders such as DFAS and DAI PMO.
Support the posting of Obligations (Reimbursables, Contracts, G-INV Orders) and provide resolution guidance for a variety of issues.
Create Standard Operating Procedures (SOPs) and other System Process Documentation (SPDs).

Strong organizational skills and the ability to multitask.
Ability to conduct research, reconciliation, and analysis of financial transactions.

Address and resolve DAI Help Desk Tickets, assisting the customer's DAI end users with financial and technical issues (primarily P2P)
Research and reconcile contracts, invoices, and payments.
Deliver training on evolving processes within DAI.
Demonstrate strong analytical skills for budgeting and planning purposes.
Facilitate clear and effective communication with stakeholders at all organizational levels.
Contribute creative and strategic thinking to enhance business processes and outcomes.

Work both independently and as part of a team, demonstrating leadership and collaboration skills.

This listing is sourced directly from Redwood Strategy Group, Inc.'s careers page and normalized into a canonical job model.