Talkdesk

Solutions Engineer - Enterprise - Mixed Industries

Remote - United States

Sponsorship not specified$135k-$205kDetected 35 days ago

Agentic AICRMVoIPResearchCommunicationProblem SolvingPublic Speaking

About the role

Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).
Paid Holidays: Talkdesk offers 14 paid holidays each year.

Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction.
We foster an inclusive culture where diverse perspectives drive our success and every voice belongs.
Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.

Uncovers customer pains, learns about customer's objectives and potential needs, gathers metrics necessary for pricing and/or value discussions.
Listens to the customer to gather information that can be leveraged in upcoming presentations.
Uses their in-depth knowledge of Talkdesk solutions and capabilities to specify the appropriate solution(s) for customer needs and requirements.
Assists with scoping SOWs for customer implementations as needed.
Respond to functional and technical RFI/RFP requirements and mapping said requirements to the software solution.
Work closely with product management and engineering teams to ensure that customer feedback is incorporated into product roadmaps.
Assists with marketing and demand generation events as necessary.
B.S. Computer Science, Software Engineering, MIS or equivalent work experience.

The application window is expected to close at least 5 days from the posting date.
The application was posted on 03/17/2026.
Benefits and perks listed above may vary based on the nature of your employment with Talkdesk.

$135,000 to $205,000
Other Types of Pay: Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission.

and perks listed above may vary based on the nature of your employment with Talkdesk.
Paid Time Off: Talkdesk offers an uncapped paid time off program for exempt employees and an accrual-based program for non-exempt employees; both are subject to manager approval and consistent with business needs.
Paid Sick Leave: Exempt employees have uncapped paid time off and non-exempt sick leave follows accrual standards; both are subject to manager approval and consistent with business needs.

Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world's most admired brands interact with their customers through AI.

This listing is sourced directly from Talkdesk's careers page and normalized into a canonical job model.