Hirsch
Systems Support Specialist 1
Santa Ana, California, United States · Full-time
Sponsorship not specified$60k-$65kDetected 35 days ago
Detection EngineeringAccessibilityJiraSalesforceCustomer SupportRF EngineeringControlsLeadershipCommunicationProblem SolvingOrganizational Skills
About the role
- ProTech by Hirsch is a leader in perimeter intrusion detection systems (PIDS).
- This is a full-time onsite role based in either Santa Ana, CA or Reno, NV.
- Pay & Perks: At Hirsch, we prioritize pay fairness.
Responsibilities
- We inspire others to think, engage, and create by telling stories that highlight our role as technology futurists.
- We build for today's world while anticipating tomorrow's needs.
- The Systems Support Specialist I provides frontline technical support across Protech product lines, ensuring reliable system performance, customer satisfaction, and proper escalation of complex technical issues.
- We strive to create a work environment that promotes fairness, respect, and equal opportunities for all employees.
Compensation
- Your base salary plays a vital role in our comprehensive compensation structure, and it is established within a specific range.
- In the spirit of openness regarding compensation, the base salary range for this position is $60,000 - $65,000/yr.
Benefits
- Your salary and compensation will be determined based on various factors, including your geographical location, skill set, educational background, and work experience.
Company info
- Company Description Where Technology Meets Trust Hirsch stands as a global leader in physical security, offering a comprehensive range of physical access control, video intelligence, and analytic-driven security solutions.
- Our mission is to empower a secure, connected world through digital innovation.
- Trusted worldwide by an elite group of partners and innovative customers across diverse vertical markets-ranging from airports to seaports, critical infrastructure to government agencies, hospitals to schools, and startups to corporations-we secure the people and places that underpin our daily lives.
- With a strong international presence and a commitment to technological advancement, we are at the forefront of shaping the future with cutting-edge innovation.
- At Hirsch, every individual and action holds significance.
- We believe that our success lies in having the best people in exciting, aligned, and empowered roles with clear missions, goals, and measurable outcomes.
- We use clear language to make technology accessible to everyone, from experts to beginners.
- We are straightforward and easy to understand.
- With over 43 years of industry experience, we are a global leader in physical security and digital identity solutions.
- We are accessible and audience-focused.
- We are forward-thinking tech enthusiasts working on the present while envisioning the future.
- Our cadre of visionaries brings creative insights to address current challenges, nurturing ideas, identifying opportunities for enhancement, fostering transparent communication, and serving as a source of inspiration to both our team members and business associates.
- At Hirsch, we prioritize pay fairness.
Equal opportunity
- Employer Hirsch is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, marital status, veteran status, or any other characteristic protected by applicable law.
- We value diversity and inclusivity, believing that a diverse workforce enriches our company culture and enhances our ability to serve our customers effectively.
- Our hiring decisions are based solely on qualifications, skills, and experience relevant to the positions available.
- Hirsch does not tolerate any form of discrimination or harassment and is committed to maintaining a workplace free from such behavior.
This listing is sourced directly from Hirsch's careers page and normalized into a canonical job model.