NCR Atleos

NCR Atleos

ATM Technical Account Manager Frisco, TX Hybrid

Frisco, TX, USA · Full-time

Sponsorship not specifiedDetected 22 days ago
PythonSQLAWSGCPAzureCloud PlatformsSite Reliability EngineeringIncident ResponseProcess ImprovementRecruitingLeadershipCollaboration

About the role

  • About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access.
  • NCR Atleos was ranked #12 in Newsweek's prestigious 2025 Top 100 Global Most Loved Workplaces® list.
  • The Analyst II role is hands‑on and execution‑focused, with growing ownership over incident analysis, reporting, automation, and process optimization.

Responsibilities

  • Build and maintain dashboards, reports, and metrics to support leadership decision‑making
  • Document current‑state processes and recommend improvements to reduce manual effort and errors
  • Support automation initiatives and tooling enhancements
  • Work closely with Engineering, IT, Product, and Business teams to support launches, changes, and ongoing operations
  • Support change management and release readiness activities
  • Ability to manage multiple priorities in a fast‑paced environment

Requirements

  • Bachelor's degree in Information Systems, Computer Science, Engineering, or a related field (or equivalent experience)
  • 2-4 years of experience in technical operations, systems analysis, or a similar role
  • Experience working with operational data, dashboards, and reporting tools

Nice to have

  • Experience with SQL, Python, or similar data/query tools
  • Familiarity with cloud platforms (AWS, Azure, or GCP)
  • Experience supporting SaaS or large‑scale technical systems
  • Knowledge of incident management frameworks (ITIL, SRE concepts, etc.)
  • Experience with automation tools, monitoring platforms, or ticketing systems
  • Offers of employment are conditional upon passage of screening criteria applicable to the job.
  • NCR Atleos is an equal-opportunity employer.
  • Statement to Third Party Agencies

Benefits

  • Track KPIs related to system performance, operational health, and service delivery

Visa & Work Authorization

  • job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, a
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This listing is sourced directly from NCR Atleos's careers page and normalized into a canonical job model.