Litera
Manager, Site Reliability Engineering
Denver, CO
Sponsorship not specified$120k-$160kDetected 6 days ago
AWSAzureTerraformAnsibleCI/CDSite Reliability EngineeringPlatform EngineeringIncident ResponseLeadershipCommunicationCollaboration
About the role
- Job Description Ready to Help Shape the Future of Legal Tech?!
- Every day, we Raise The Bar™️ for what's possible through AI, innovation, and solutions that power millions of legal professionals worldwide.
- If you're energized by scale, real impact, and meaningful challenges, you'll feel right at home here.
Responsibilities
- Lead and develop a high-performing SRE team, creating a culture of ownership, collaboration, accountability, and continuous improvement.
- Drive effective incident response practices, including major incident leadership, escalation management, root cause analysis, and post-incident improvement.
- Reduce operational toil by identifying and implementing automation opportunities across runbooks, monitoring, diagnostics, infrastructure, and support processes.
- Partner with Engineering teams to improve application reliability, observability, scalability, and operational readiness across customer-facing systems.
- Support platform growth through capacity planning, performance optimization, disaster recovery readiness, and cloud/infrastructure cost optimization.
- Collaborate cross- functionally with Product, Engineering, Security, and IT to address operational risks, strengthen service delivery, and align reliability initiatives to business priorities.
Requirements
- Previous experience in a Site Reliability Engineering function within a SaaS organization.
- Familiarity with ITIL, Problem Management, Change Management, Operational Excellence, or modern platform engineering practices.
- Experience supporting highly available customer-facing platforms in a regulated, security-focused, or compliance-driven environment.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
- 2+ years of SRE management experience leading teams that support multi-product platforms, including experience with resource planning, workload prioritization, team development, and scaling teams.
Compensation
- The annual salary range for this position is $120,000 to $160,000.
Benefits
- Establish and advance reliability metrics, including SLOs, SLIs, platform health indicators, dashboards, and reporting that improve visibility and decision-making.
- Deep experience with observability, monitoring, alerting, APM tools, and reliability metrics, including SLOs, SLIs, and platform health reporting.
- Pay is based on several factors including but not limited to education, work experience, certifications, etc.
- In addition to your salary, Litera offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements).
- This role is eligible for company bonus.
Equal opportunity
- equal opportunity employer.
This listing is sourced directly from Litera's careers page and normalized into a canonical job model.