Marqeta

Senior Manager, IT Product Management

Toronto, Canada; Vancouver, Canada · Senior

Sponsorship not specifiedDetected 20 days ago

Product StrategyStakeholder ManagementCRMProcurementERPHRISLeadershipCommunicationCollaboration

About the role

This role reports to the Head of Business Technology.
This role can be performed remotely anywhere within Ontario or British Columbia, Canada.
This position is both for an existing and non-existing vacancy.

We own our work from start to finish.
We drive forward with focus and agility.
Partner with business owners to understand functional requirements, pain points, and technology investment priorities.
Design and lead the Plan and Commit process with business stakeholders for all BT technology requests.
Publish and maintain a visible backlog providing stakeholders transparency into queue status, estimated effort, and delivery timelines.
Partner with BT Strategy & Operations to establish product governance mechanisms including Steering Committees.
Define and maintain a standardized Organizational Change Management (OCM) playbook and governance for all Business Technology (BT)-led initiatives.
Lead change management strategy, stakeholder analysis, and impact assessments for all major system implementations and upgrades in partnership with relevant stakeholders.

10+ years of experience in IT/business systems product management, or a related discipline with 5+ years of experience in people management.
Demonstrated experience owning end-to-end product strategy and delivery for internal enterprise systems (ERP, CRM, Enterprise AI, or similar).
Strong understanding of SaaS governance, software asset management, and IT financial management best practices.
Strong understanding to define and execute a comprehensive Enterprise AI strategy, encompassing use case prioritization, organizational rollout, and business value measurement.
Proven track record establishing or scaling operational practices within a technology organization.
Experience at a high-growth technology company.
Experience with Enterprise AI strategy, rollout plans, and business value measurement.
Familiarity with ITAM frameworks and ITSM/ITAM platforms.
Experience leading organizational change management initiatives tied to major system deployments.

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office.
To support Flex First, we calibrate pay to a competitive value according to working location.
When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location.
Annual "development dollars" to support our people growth and development

Define and maintain the product vision, strategy, and prioritized roadmap for internal business applications (e.g., ERP, CRM, HRIS) and enterprise systems.

We are seeking a seasoned Senior Manager to lead two critical and complementary functions within
With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success.
Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on.

Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging.

h, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression

This listing is sourced directly from Marqeta's careers page and normalized into a canonical job model.