Shield AI

Configuration and Change Control Manager (R5300)

Dallas, Texas · Part-time

Sponsorship not specified$150k-$220kDetected 13 days ago

Product ManagementSupply ChainProcess ImprovementERPRecruitingCustomer SuccessCustomer SupportSystems EngineeringRoboticsLeadershipCommunicationLean Manufacturing

About the role

Its products include Hivemind autonomy software and V-BAT and X-BAT aircraft.
For more information, visit www.shield.ai.
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Responsibilities

Own and maintain the V-BAT fielded and as-maintained configuration baseline for aircraft, payloads, software, ground equipment, support equipment, and related sustainment assets.
Support Engineering Change Requests, Engineering Change Orders, change impact assessments, release readiness reviews, retrofit plans, and service action planning.
Maintain configuration records for deployed aircraft, spares, payloads, ground equipment, support equipment, and field-modified assets.
Partner with Fleet Support, Sustainment Engineering, Product Engineering, Manufacturing, Quality, Supply Chain, Customer Success, Operations, and Configuration Management to control changes across the V-BAT fleet.
Support release readiness reviews for software, hardware, payload, ground system, maintenance, and support equipment updates.
Define and maintain change effectivity logic, including serial number applicability, build applicability, customer applicability, configuration applicability, and retrofit applicability.
Coordinate with Fleet Support and Customer Success to ensure field teams understand which updates, inspections, retrofits, or service actions apply to each customer asset.
Escalate configuration risks that could affect fleet readiness, customer support, release execution, repair decisions, or technical troubleshooting.
Support audits, reviews, and investigations requiring accurate configuration history, change history, serial number traceability, or fielded asset applicability.

Requirements

Demonstrated experience managing configuration baselines, revision control, change effectivity, fielded asset records, engineering change processes, or product release control in a complex technical environment.
Strong understanding of configuration baselines, as-built records, as-maintained records, revision control, serial number traceability, effectivity management, and engineering change control.
Experience supporting Engineering Change Requests, Engineering Change Orders, release readiness reviews, retrofit planning, service actions, or fielded product updates.
Experience tracking or managing hardware revisions, software versions, payload configurations, ground equipment configurations, customer-specific configurations, or deployed asset baselines.
Strong written and verbal communication skills, including the ability to clearly communicate change applicability, implementation status, configuration risks, and decision needs.
Coordinate with Product Engineering and Sustainment Engineering to understand technical change intent, required implementation steps, and field impact.

Nice to have

Experience with aviation, defense, unmanned systems, robotics, aerospace manufacturing, complex hardware/software products, or deployed technical systems.
Familiarity with PLM, ERP, MES, CMMS, service management systems, requirements systems, software release systems, or configuration management databases.
Experience with aircraft serial number tracking, software release management, payload configuration management, ground system configuration, depot repair records, or field modification tracking.
Experience with ECO/ECR processes, MRB, FRACAS, RCCA, service bulletins, maintenance releases, retrofit campaigns, or fleet-wide service actions.
Familiarity with configuration audits, physical configuration audits, functional configuration audits, controlled baselines, product structures, or digital thread concepts.
Experience supporting military, defense, aviation, or high-reliability customer environments where configuration accuracy affects safety, readiness, supportability, or contractual commitments.
Experience working in a startup, high-growth, defense technology, aerospace, robotics, or advanced manufacturing environment.
CM2, CMII, PMP, Lean Six Sigma, APICS, aviation maintenance, systems engineering, or related certification preferred but not required.

Compensation

#LI-JM1 #LD Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Benefits

Military fellows and part-time employees are not eligible for benefits.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status.
Provide leadership updates on configuration health, change control status, open risks, affected assets, and field deployment progress.

Company info

Founded in 2015, Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems.
With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide.
Manage the change control process for fielded V-BAT systems, ensuring approved changes are controlled, traceable, and applied to the correct aircraft, customers, and configurations.
Ensure fielded fixes, retrofits, software updates, hardware changes, payload changes, and service actions are tied to the correct serial numbers, configurations, customers, and effectivity ranges.
Maintain a clear view of which customers, aircraft, payloads, ground systems, spares, and support equipment are affected by each change.

Equal opportunity

equal opportunity workplace and is an affirmative action employer.
If you have a disability or special need that requires accommodation, please let us know.

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This listing is sourced directly from Shield AI's careers page and normalized into a canonical job model.