United Services Automobile Associa

Associate Auto Adjuster

San Antonio Home Office I, USA

Sponsorship not specifiedDetected 25 days ago

NegotiationCustomer SupportCommunicationProblem SolvingProperty & Casualty

About the role

Our Associate Auto Adjuster role may be a new career for you.
There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you!
We have new training classes starting every month.

Clearly document thought process including damage evaluation, investigation, negotiation, and settlement decisions.
Collaborate and set expectations with external and internal business partners to facilitate claims resolution.
Support members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.

Ability to provide exceptional customer service for our members by communicating clearly and professionally using multiple communication channels to process information related to auto claims
Ability to prioritize and multi-task while navigating through multiple business applications
Successful completion of a job-related assessment is required.
Bachelor's degree

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive.
You are paid within the salary range based on your experience and market data of the position.
The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
The hiring range for this position is: $48,340 - $50,340.

Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Support workload surges and catastrophe (CAT) response operations as needed, including potential evening, weekends, and/or holiday work outside normal work hours.

We are currently seeking dedicated professionals to work in our San Antonio office as an Associate Auto Adjuster.

Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA is an Equal Opportunity Employer.

This listing is sourced directly from United Services Automobile Associa's careers page and normalized into a canonical job model.