Accendra Health
Byram Healthcare Customer Service Representative - Bilingual (Spanish)
333 Anaheim, USA
Sponsorship not specified$20k-$25kDetected 14 days ago
SalesOutbound SalesCustomer SupportCommunicationMicrosoft Office
About the role
- The bilingual representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center.
Responsibilities
- We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life.
Requirements
- Consistently meet and attain required Key Performance Indicators (KPIs)
- Perform other duties as required
Nice to have
- High School Diploma or equivalent required
- 1-2 years of customer service experience required
- Call center experience preferred
- Bilingual in Spanish/English- Required
Skills
- Excellent written and verbal communication skills
- Proficient with MS Office and the ability to navigate multiple platforms
- Ability to learn Byram products and therapies
- Strong customer service skills with the ability to resolve patient concerns
- Demonstrate soft skills to enhance patient experience
- Medical, dental, and vision care coverage
- Paid time off plan
- 401(k) Plan
- Flexible Spending Accounts
- Basic life insurance
- Short-and long-term disability coverage
- Accident insurance
Compensation
- $20k-$25k
Benefits
- At Accendra Health, we understand that healthcare is complex, and we're here to make it easier.
- With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.
- Communicate effectively and professionally with patients, teammates, healthcare professionals, and sales team
- Teammate Benefits
- As an Accendra Health employee, you have choices to fit your life.
- Our comprehensive benefits program is designed to meet you where you are - through all of life's stages.
- We've got you and your family covered with benefits that support your health, finances, and overall wellness.
- Our benefits program includes:
Company info
- Accendra is not accepting unsolicited assistance from search firms for this employment opportunity.
- Please, no phone calls or emails.
- All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company.
- No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.
- #AccendraHealth
- As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.
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This listing is sourced directly from Accendra Health's careers page and normalized into a canonical job model.