wizixtechnologygroupinc

wizixtechnologygroupinc

Customer Service Representative

Fresno, California, United States

Sponsorship not specifiedDetected 301 days ago
CRMCustomer SupportVoIPCommunicationMicrosoft Office

About the role

  • If you are dependable, hard-working, and looking to join a team providing excellent customer service to our clients, we want to talk with you!
  • You will coordinate service dispatch, process supply requests, and ensure that every customer receives prompt, professional assistance.
  • Certifications and on-the-job training are provided as well as career development and opportunities for promotion.

Nice to have

  • Process and track supply orders, including toner and maintenance kits.
  • Follow up to ensure customer satisfaction and timely resolution of all requests.
  • Monitor incoming low toner notifications from our various cloud systems
  • High school diploma or equivalent
  • some college preferred.
  • Previous customer service or call center experience, ideally in office equipment, copier, or related technology industries.
  • Strong communication skills-both verbal and written-with a professional phone manner.
  • Ability to multitask, stay organized, and handle high call volumes.

Skills

  • WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.

This listing is sourced directly from wizixtechnologygroupinc's careers page and normalized into a canonical job model.