wizixtechnologygroupinc
Customer Service Representative
Fresno, California, United States
Sponsorship not specifiedDetected 301 days ago
CRMCustomer SupportVoIPCommunicationMicrosoft Office
About the role
- If you are dependable, hard-working, and looking to join a team providing excellent customer service to our clients, we want to talk with you!
- You will coordinate service dispatch, process supply requests, and ensure that every customer receives prompt, professional assistance.
- Certifications and on-the-job training are provided as well as career development and opportunities for promotion.
Nice to have
- Process and track supply orders, including toner and maintenance kits.
- Follow up to ensure customer satisfaction and timely resolution of all requests.
- Monitor incoming low toner notifications from our various cloud systems
- High school diploma or equivalent
- some college preferred.
- Previous customer service or call center experience, ideally in office equipment, copier, or related technology industries.
- Strong communication skills-both verbal and written-with a professional phone manner.
- Ability to multitask, stay organized, and handle high call volumes.
Skills
- WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.
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