condoauthorityontario

condoauthorityontario

Director, Human Resources

Toronto, Ontario · Director

Sponsorship not specifiedDetected 19 days ago
Data AnalysisData EngineeringAccessibilityHREmployee RelationsHRISLeadershipCommunicationCollaborationMentoring

About the role

  • Background The Condominium Authority of Ontario (CAO) is a modern, digital-first organization serving Ontario's rapidly evolving condominium sector through information, education, and dispute resolution services.
  • Our team members tell us they value the opportunity to make a visible impact, work closely with leadership, and contribute to an organization where ideas are welcomed and acted upon.
  • The seven member Board of Directors provide strategic guidance and oversight of the organization.

Responsibilities

  • Own the development of workforce strategy and provide strategic advice and recommendations to the Executive Leadership Team (ELT) on long-term trends, organizational design, succession planning, and emerging workforce risks and opportunities.
  • Lead or support organizational change initiatives affecting structure, roles, responsibilities, and workforce capability.
  • Support and coach leaders in managing employee relations issues and complex workplace situations in a timely and effective manner.
  • Own the development, approval, and governance of HR policies, procedures, and practices to ensure compliance with employment-related legislation and organizational standards.

Compensation

  • Own the development, execution, and evolution of the enterprise people strategy, priorities, and annual workplan in alignment with business objectives.
  • Maintain and uphold the CAO's compensation philosophy, salary structures, and pay practices, ensuring consistent application, internal equity, and alignment with external benchmarks.
  • Manage compensation-related decision-making within established frameworks, including salary offers, promotions, and market adjustments, ensuring alignment with approved structures, internal equity, and organizational guidelines.
  • Administer and support pay-for-performance programs, including annual compensation review processes, performance-based awards, and incentive programs, ensuring consistency and integrity of application.

Benefits

  • This highly visible leadership role is responsible for shaping and executing the CAO's people strategy, culture, workforce planning, total rewards, and organizational effectiveness.
  • Total Rewards, Compensation & HR Programs
  • Maintain and uphold the CAO's compensation philosophy, salary structures, and pay practices, ensuring consistent application, internal equity, and alignment with external benchmarks.

Company info

  • Engage and empower Ontario's condominium communities with information, education, and dispute resolution
  • Corporate Values: Innovation, trust, teamwork, value for money, integrity, fairness
  • Team Values: Respect, trust, diversity, collaboration, leadership
  • We value flexibility and have adopted a hybrid work model whereby employees use a combination of working remotely 2 days a week and in the office for 3 days in Toronto's Financial District.
  • Role Purpose
  • Reporting directly to the CEO & Registrar, the Director, Human Resources serves as the organization's senior HR leader and trusted advisor to the Executive Leadership Team (ELT).
  • The Director partners closely with the CEO, ELT, and Board committees to align people strategies with organizational priorities, provide expert guidance on workforce and workplace matters, and support enterprise-wide decision making through a people and culture lens.
  • Operating within a lean team structure, the Director maintains end-to-end accountability for the HR function, balancing strategic leadership with operational oversight to ensure high-quality, responsive, and compliant HR service delivery.
  • The role leads the development and continuous improvement of HR programs, policies, and governance frameworks that strengthen organizational performance, mitigate risk, and support a workplace culture that is inclusive, respectful, and psychologically safe.
  • The Director is ultimately accountable for the effectiveness, integrity, and sustainability of the organization's HR practices, ensuring they enable business objectives, support employees, and position the CAO for long-term success.
  • The Condominium Authority of Ontario (CAO) is a modern, digital-first organization serving Ontario's rapidly evolving condominium sector through information, education, and dispute resolution services.
  • As a trusted delegated administrative authority (DAA) consumer protection organization with province-wide impact, the CAO offers a unique opportunity to contribute to meaningful public-interest work while helping shape the future of condominium living in Ontario.
  • We are a collaborative, high-performing team that values innovation, accountability, continuous improvement, and practical problem-solving.
  • We are accountable to the government through the Administrative Agreement with the Minister of Public and Business Service Delivery and Procurement.

Equal opportunity

  • Provide senior-level guidance to people leaders on employee relations matters, including performance, conduct, attendance, accommodation, and discipline.
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