nesto
Product Implementation Manager, SaaS Delivery
Ontario, Canada
Sponsorship not specifiedDetected 1 day ago
Product ManagementProduct StrategyLeadershipCommunicationCollaborationUnderwriting
About the role
- Why Join Us nesto is a place for builders, problem-solvers, and curious minds - people who move fast, embrace innovation, and believe we're stronger together.
- An entrepreneurial culture built on trust, speed, uncomfortable ambition, being stronger together, and a relentless obsession with our clients.
Responsibilities
- Lead Functional Solution Design: Drive discovery workshops to translate partner business challenges and processes into clear, robust functional solution logic.
- Strategic Partner Presence: Act as the functional and technical expert in front of partner financial institution leaders, guiding them toward industry best-practice configurations.
- Internal Product Partnership: Collaborate closely with internal Product and Engineering teams to influence the core product roadmap by providing expert feedback based on implementation realities.
- Solution Accountability: Ensure the implemented solution solves the partner's critical problems and generates high adoption through strategic functional design.
- Change Management Support: Guide the client organization through the transition to ensure their operational processes are optimized for the Nesto Mortgage Cloud.
- Drive discovery workshops to translate partner business challenges and processes into clear, robust functional solution logic.
- Collaborate closely with internal Product and Engineering teams to influence the core product roadmap by providing expert feedback based on implementation realities.
- Ensure the implemented solution solves the partner's critical problems and generates high adoption through strategic functional design.
Requirements
- Relevant Experience: 3-5 years of relevant experience as an Implementation Manager, Functional Consultant, Solutions-oriented Analyst, or similar role within the financial services or SaaS sector.
- System Mastery: Demonstrated ability to learn complex software engines and translate that knowledge into business solutions.
- Ownership Mindset: Proven experience leading client implementations where you were the primary person responsible for the functional outcome.
- Influence and Communication: Strong ability to guide decision-making at the executive level and advocate for product improvements internally.
- Sector Context: Knowledge of the lending lifecycle or the mortgage industry is a significant asset.
- Nice-to-Have Experience in the financial services or mortgage industry.
- Deep functional expertise in specific areas of the mortgage lifecycle (e.g., loan origination, underwriting, closing, servicing, compliance).
- You Shouldn't Apply If You are not interested in a role that involves frequent client-facing work or extensive communication with numerous internal and external stakeholders.
- 3-5 years of relevant experience as an Implementation Manager, Functional Consultant, Solutions-oriented Analyst, or similar role within the financial services or SaaS sector.
- Demonstrated ability to learn complex software engines and translate that knowledge into business solutions.
Skills
- What started as a digital mortgage broker has quickly evolved into Canada's leading direct-to-consumer (D2C) online lending platform.
- It's fully remote, with the option to work from any of our offices across both provinces.
- As the most advanced cloud-based mortgage technology in Canada, our SaaS solution offers a world-class omnichannel experience.
- This platform consistently boosts volume, increases productivity, and reduces technology costs.
- Guide the client organization through the transition to ensure their operational processes are optimized for the Nesto Mortgage Cloud.
Benefits
- Comprehensive Health Coverage: Top-tier extended health, dental, and vision coverage, featuring 100% drug coverage.
- Health & Wellness Spending Account: A $1,500 combined annual flex fund for things like gym memberships or extra medical needs.
- Generous Paid Time Off: 4 weeks of vacation plus 8 personal floater days.
- Retirement Savings: Access to a group RRSP/DPSP plan featuring competitive company-matching contributions.
- Telemedicine Services: Access via Dialogue and coverage for licensed practitioner services.
- Family Support: Robust Maternity and Parental Leave Top-Up programs.
- We are committed to fostering a culture of diversity, equity, inclusion, and belonging, and we strongly encourage women, people of color, LGBTQIA+ individuals, and individuals with disabilities to apply.
Company info
- Founded in Montreal in 2018, nesto is a leading Canadian fintech company on a mission to offer a positive, empowering, and transparent property financing experience.
- Through Nesto Cloud, our B2B, cloud-native, end-to-end mortgage technology platform, we empower financial institutions, credit unions, and commercial real estate lenders with intelligent automation, real-time compliance, and seamless integrations across the full lending lifecycle.
- Together, nesto and CMLS Financial form the Nesto Group, Canada's leading provider of mortgage technology and financing solutions, managing over $73 billion CAD in residential and commercial mortgages with 1,300+ team members across 12 offices nationwide.
- This is the place for you if you trust your skills and want to build technology that reshapes an entire industry.
- You can expect to be surrounded by a talented team building lending technology on a modern tech stack and a development framework designed to unlock your full potential and accelerate your career.
- Our Track Record Hypergrowth: Deloitte Fast 50 - 3 years in a row Tech community credibility: TechTO Canadian Rocketship 2025 Industry leadership: CLA Lending Company of the Year - 4 consecutive years Talent magnet: CMP Top Mortgage Employer 2025 Work Location and Language Requirements This role is open to candidates in Quebec and Ontario.
- French is a strong asset, as some of our partners are based in Quebec.
- Why We Are Hiring We achieve our mission by enabling our partners to improve and streamline their mortgage lending operations through the Nesto Mortgage Cloud.
Equal opportunity
- At nesto, we believe that creativity and collaboration are the result of a diverse team.
- We are committed to creating a workplace that is inclusive and welcoming to all.
- Diversity and Inclusion At nesto, we believe that creativity and collaboration are the result of a diverse team.
This listing is sourced directly from nesto's careers page and normalized into a canonical job model.