The Huntington National Bank
Director, Digital and Operations Transformation
US · Director
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About the role
- This role facilitates planning, execution readiness, and transparent reporting.
Responsibilities
- Lead the design and execution of multi-year digital and process transformation roadmaps aligned to digital strategy and growth objectives
- Lead creation of an executable plan and launch initial delivery waves with clear roles, cadence, and reporting.
- Maintain RAID and dependency logs, drive mitigation and issue resolution.
- Coordinate portfolio sequencing and resourcing assumptions; support mobilization and wave planning (including "no regrets" stop/start).
- Lead program communications (status, steering readouts, decision memos).
- Establish governance, align workstreams, and drive on-time delivery of agreed consulting outputs.
- Establish and run/lead Digital Work in Process governance structure monitoring/controlling digital workflow to drive improved digital execution metrics (velocity, throughput, flow efficiency, burndown, etc.)
Requirements
- At least 7 years leading complex, cross-functional digital/technology programs.
- Bachelor's degree
- Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Nice to have
- Strong governance and multi-workstream planning (milestones, dependencies, phase gates).
- Experience coordinating change management (impacts, communications, readiness/adoption).
- Fluency with modern delivery ways of working (Agile/lean) and product environments.
- Executive-level communication and facilitation skills
- Experience in financial services and/or regulated environments (risk/compliance, model governance, vendor management considerations).
- Experience supporting digital channel transformation (mobile/web), customer journey modernization, and/or contact center and branch enablement.
- Exposure to data/analytics and MarTech modernization programs (measurement, personalization, decisioning, automation).
- PMO/portfolio management experience in product/value-stream operating models (e.g., quarterly planning, OKRs, release governance).
Compensation
- Total Base Pay Range 125,000.00 - 255,000.00 USD Annual
- The compensation range represents the anticipated low and high end of the base compensation range for this position.
- Actual compensation will vary based on various factors including but not limited to location, experience, and education.
- Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.
- Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
Equal opportunity
- Huntington is an Equal Opportunity Employer.
This listing is sourced directly from The Huntington National Bank's careers page and normalized into a canonical job model.