HighFive Healthcare
Client Account Executive, Mid-Market
Tempe, US · Mid
Sponsorship not specifiedDetected 36 days ago
SalesforceCRMSalesAccount ManagementCustomer SuccessCommunicationTime Management
About the role
- As a Client Account Executive for Mid-Market at Dialpad, you will be responsible for providing best-in-class strategic account management across a portfolio of existing Dialpad customers while growing year-over-year revenue.
- Serving as a consultant to the client, the CAE will demonstrate the value of what's possible through the implementation of additional Dialpad product suite offerings.
- They will be responsible for meeting or exceeding sales and revenue goals and objectives, overall customer relationship management, and customer satisfaction.
Responsibilities
- You will work closely with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and Dialpad Partners to grow our existing customer base.
- Create a territory account plan for how you will consistently achieve your quarterly goals and activity metrics.
- Generate pipeline and drive an efficient sales process.
Nice to have
- 3-5+ years of experience in a closing sales role.
- Previous Mid-Market experience preferred.
Skills
- Proven success in meeting and exceeding revenue targets with either a New Business or Account Management background.
- Ability to communicate, present, and influence key stakeholders and decision-makers.
- Experience with solution selling techniques such as SPICED and/or MEDDICC.
- Experience providing timely and accurate forecasts to sales leadership.
- Excellent time management skills with the ability to track numerous details.
- Willingness to travel to customer locations or events as needed.
- SaaS sales background required, with bonus points for UCaaS/CCaaS.
- Experienced with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets).
- Work at the center of the AI transformation in business communications
- Join a team where AI amplifies every employee's impact
- Competitive salary, comprehensive benefits, and real opportunities for growth
- Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.
Compensation
- Competitive salary, comprehensive benefits, and real opportunities for growth
Company info
- The CAE is ultimately responsible for ensuring our customers are constantly realizing the value of their account, driving positive outcomes for both the customer and Dialpad.
- Focused on a portfolio of Mid-Market customers, the Mid-Market CAE will own the sales process from start to finish.
- Cultivate relationships with our customers to gain insight into customer strategy and expansion plans-aligning our product suite with their goals.
- Serve as a Dialpad expert and become a trusted advisor and resource for your customers.
- Identify customers who would be a good fit for the Customer Advisory Board and Executive Sponsor Program. Become an advocate for the customer back to Dialpad.
Visa & Work Authorization
- Identify customers who would be a good fit for the Customer Advisory Board and Executive Sponsor Program
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This listing is sourced directly from HighFive Healthcare's careers page and normalized into a canonical job model.