haven-headache
Clinic Services Representative
Los Angeles - Clinic (Beverly hills) · Part-time
Sponsorship not specifiedDetected 33 days ago
ComplianceHIPAAEHR/EMRCommunicationOrganizational Skills
About the role
- You will be the first point of contact for patients seeking relief from chronic headache conditions.
- Strict adherence to HIPAA guidelines and maintaining patient confidentiality at all times.
- LOCATION INFORMATION This role is located at our Beverly Hills, Los Angeles Clinic Location.
Responsibilities
- We believe expert care should be accessible, compassionate, and designed for the real lives of the millions living with headache disorders.
- Your goal is to ensure a seamless, quiet, and efficient experience for our patients and providers by managing the clinical flow, maintaining supplies, and providing exceptional administrative support.
Requirements
- Organizational Skills: Ability to multitask between administrative duties and physical inventory tasks.
- Education: High School Diploma or GED
- Interpersonal Skills: Exceptional empathy and a "soft" communication style, essential for interacting with patients in pain. Awareness of environmental triggers (willingness to maintain a scent-free and low-lighting environment).
- Technical Proficiency: Familiarity with Electronic Health Records (EHR) and basic scheduling software. Strict adherence to HIPAA guidelines and maintaining patient confidentiality at all times.
- This role is located at our Beverly Hills, Los Angeles Clinic Location.
- This is a part-time role starting at 1 day a week (Wednesdays, 8 AM-5 PM), with the potential for more days/hours as the clinic's local patient volume expands.
- Diversity is built into our DNA with a founding team representing POC, female, disabled, and LGBTQ+ founders. We strongly encourage candidates from all backgrounds to apply - many successful candidates may not meet every requirement. Studies show underrepresented candidates often only apply when meeting 100% of qualifications
- we'd love to hear from you even if you don't check every box.
Skills
- Exceptional empathy and a "soft" communication style, essential for interacting with patients in pain.
- Ability to multitask between administrative duties and physical inventory tasks.
- Organizational
- Ability to stand/walk for extended periods while escorting patients.
- Ability to lift up to 20 lbs for stocking medical supplies and moving packages.
- Diversity & Inclusion
- Haven Headache and Migraine Center is proud to be an equal-opportunity employer.
Benefits
- Familiarity with Electronic Health Records (EHR) and basic scheduling software.
Company info
- At Haven Headache and Migraine Center, we're building the future of headache care-one virtual visit at a time.
- Co-founded by board-certified headache specialists, Haven is a virtual-first specialty clinic dedicated exclusively to patients with migraine and headache disorders.
- While we offer robust telehealth services, this role is critical to supporting our physical, in-clinic operations in Beverly Hills.
- We are seeking a compassionate, organized, and proactive Part time Front Desk Coordinator to be the face of our headache clinic.
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