Verndale LLC

Manager, Client Success

Montreal, Canada, Remote (Canada) · Full-time

Sponsorship not specifiedDetected 24 days ago

SEOAccount ManagementWebflowShopifyCommunicationCollaboration

About the role

Client Success at Verndale is responsible for two outcomes: driving revenue growth within existing accounts and ensuring clients have a consistently excellent experience working with Verndale.
In this role, you'll work closely with clients and internal teams to keep initiatives moving, identify opportunities for growth, and ensure clients get meaningful value from their partnership with Verndale.
This role requires 25%-50% travel to client sites and meetings across the U.S. and Canada.

Verndale is a digital experience agency dedicated to driving growth by helping businesses create meaningful human connections in an increasingly digital world.
With offices in Boston, Montreal, Los Angeles, Quito, and hubs across the Americas, we partner with marketing and technology leaders to deliver personalized web, mobile, and ecommerce solutions that elevate customer experiences.
Manage a portfolio of client accounts.
Support account planning and identify opportunities for expansion.
Support upsell and cross-sell conversations within assigned accounts.
Help develop account plans that align client goals with Verndale capabilities.
Collaborate with internal teams to shape proposals and recommendations.
Maintain awareness of client priorities and emerging business needs.
Help maintain alignment between client expectations and Verndale's commitments.
Build strong working relationships with client stakeholders.

At Verndale, we thrive on collaboration and innovation, offering a full range of services that span strategy, design, development, personalization, SEO, analytics, and digital advertising.
If you're ready to be part of a passionate team dedicated to making an impact and driving growth, we invite you to explore a career at Verndale.
About the role We're looking for a Manager, Client Success to help lead and grow relationships with clients across Verndale's portfolio.

We celebrate diversity and inclusion, striving to create a climate of respect essential for both individual and company success.

ability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law

This listing is sourced directly from Verndale LLC's careers page and normalized into a canonical job model.