EliseAI
Strategy and Operations, Senior Associate
New York City · Senior
Sponsorship not specified$120k-$160kDetected 77 days ago
RESTAgentic AIAccessibilityLeadershipCommunicationProblem Solving
About the role
- This is a newly created role that is critical to the successful onboarding and deployment of our healthcare product with customers.
- You'll serve as the operational bridge between our Sales, Product and Engineering teams - ensuring our clients see value quickly and that our internal teams are aligned throughout the customer lifecycle.
- This is a high-ownership, cross-functional role ideal for someone who thrives in a fast-paced, evolving startup environment and has strong organizational, communication, and problem-solving skills.
Responsibilities
- Lead client facing engagements, joining customer calls to track progress, surface needs, and ensure a smooth rollout experience
- Partner with the Sales, Product, and Engineering teams to remove blockers, identify new workflow opportunities, and to deliver on customer priorities
- Support documentation and continuous refinement of internal implementation workflows and client communications
- Maintain a high level of client satisfaction by ensuring expectations are clear, timelines are met, and communication is proactive
- Move at rocket speed, build something massive.
- We're scaling fast, solving real client problems with precision and ambition. Here, you own your impact
- If you're hungry, driven, and ready to build something massive, climb aboard.
- Here, you own your impact; full autonomy, no micromanagement, no fluff.
Requirements
- 3-5 years of experience in management consulting, banking, as a founder, or in an operational/generalist role at an early-stage startup
- Excellent communication, presentation, and interpersonal skills, with the ability to influence and engage stakeholders at all levels
- Ability to prioritize effectively and get things done in an unstructured and ambiguous environment
- Ability to take ownership and accountability
- It's not often that you can get in on the ground floor of a funded (unicorn! https://www.eliseai.com/blog/eliseai-raises-250m-series-e) startup that's scaling so fast.
Compensation
- The salary range for this role is $120,000 - $160,000.
Benefits
- In addition to the growth and impact you'll have at EliseAI, we offer competitive salaries along with the following benefits:
- Equity in the company
- Medical, Dental and Vision premiums covered at 100%
- Fully paid parental leave
- Commuter benefits
- Fitness & home services stipend to cover part of your expenses so you can focus on what matters
- Unlimited vacation and paid holidays
- EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package.
- Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.
Equal opportunity
- If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at recruiting@eliseai.com
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This listing is sourced directly from EliseAI's careers page and normalized into a canonical job model.