Accrete

Director, Forward Deployed Engineering

New York, NY · Director

Sponsorship not specified$240k-$300kDetected 7 days ago

Full-Stack DevelopmentPlatform EngineeringMachine LearningLLMsResearchLeadershipCommunicationCollaborationProblem Solving

Responsibilities

Lead the Forward Deployed Engineering function across strategic customer deployments, ensuring successful execution from technical discovery through production rollout.
Own planning, staffing, prioritization, and delivery governance for forward deployed engineering engagements.
Manage and develop FDE team members, including senior individual contributors and team leads as the organization scales.
Partner with Deployment Strategy to translate customer needs, business workflows, and operational requirements into executable technical delivery plans.
Collaborate with Product, Engineering, and Research to ensure field feedback informs platform capabilities, model improvements, and roadmap priorities.
Ensure deployments are designed for production adoption, measurable workflow impact, security, reliability, and long-term scalability.
Identify delivery risks early and implement corrective actions to protect timelines, quality, and customer trust.
Support deployments in regulated environments, including environments with complex security and infrastructure constraints.
Build strong working relationships across internal teams to align commercial priorities, customer outcomes, and product execution.
Proactively identifying challenges, you drive solutions rather than waiting for direction, and hold yourself and others to the highest standards for delivering results.

10+ years of experience in software engineering, technical delivery, solutions architecture, platform engineering, or related technical functions.
Proven experience leading complex end-to-end deployments of production software systems.
Ability to travel up to 50% based on customer and deployment needs.
Travel up to 50% may be required.
Collaboration You work seamlessly across teams, prioritizing shared goals and team success over individual credit.
Passion for AI & Innovation You are deeply excited about the transformative potential of AI and committed to contributing to a company shaping the future of work.

Prior experience leading Forward Deployed Engineering, Solutions Engineering, Field Engineering, Deployment Engineering, or similar teams.
Familiarity with retrieval systems, knowledge graphs, semantic search, agentic workflows, or enterprise AI platforms.
Experience scaling a technical services or field engineering function in a high-growth startup environment.
Lower Manhattan,
NY (4 days per week in the office) Accrete is an agentic managed services company:
an AI workforce that does high-stakes, judgement-heavy work for government and enterprise clients - at the economics of software, not labor.
Expert agents reason against that ground truth to act on complex, high-stakes decisions - not just answer questions about them.
This leader will oversee the execution of forward deployed engineering across strategic deployments, ensuring that customer implementations move from discovery and prototype to stable production adoption.

240k-300k The salary range provided reflects the estimated compensation for this role based on the expected qualifications and experience level.

At the core is Accrete's Knowledge Engine, a dynamic context graph that captures an organization's tacit knowledge, resolves data across silos, and builds a living, auditable ground truth.
From national security to commercial operations, Accrete delivers the work on one platform, with unlimited expert agents and expert judgement.
About the Role Accrete is seeking a Director, Forward Deployed Engineering to lead the function responsible for making Accrete's platform work in complex, high-stakes customer environments.
This role requires a leader who can manage technical delivery at scale, guide teams through ambiguity, partner with senior customer stakeholders, and work cross-functionally with Product, Engineering, Research, Security, Deployment Strategy, Sales, and Customer Success.
You will be accountable for building the operating model, delivery standards, staffing plans, and technical execution practices that allow Accrete to scale its deployment capacity across enterprise and government customers.

This listing is sourced directly from Accrete's careers page and normalized into a canonical job model.