Incident

Incident

Strategic Account Executive

New York

Sponsorship not specifiedDetected 271 days ago
Incident ResponseSalesAccount ManagementProcurementCustomer SupportResearchLeadership

About the role

  • You've worked in growth-stage startups and know what that actually demands - an evolving playbook, not a finished one, and you're comfortable helping write it rather than waiting for someone to hand it to you.
  • We trust you to make the call and move, not ask permission every step of the way - and you're comfortable operating that way.
  • You're solutions-minded when things get messy - a stalled deal or a tricky procurement process is a puzzle to you, not a wall.

Responsibilities

  • You're team-oriented - the kind of person others genuinely like working with. You'll partner with founders, a CRO, CSMs, SEs, and support, and you care as much about being good to work with as you do about hitting number.
  • For a Strategic AE, that's the kind of executive support and internal firepower most people never get.

Requirements

  • Showing up at your best requires switching off, and we make sure you have time to do that.

Compensation

  • Competitive annual leave.

Benefits

  • Meaningful equity.
  • Generous parental leave.

Company info

  • incident.io http://incident.io is the leading AI incident response platform, relied on by some of the best engineering teams in the world when things go wrong.
  • Since launching in 2021, we've helped over 2,000 companies, including OpenAI, Netflix, and Airbnb, run more than 1 million incidents.
  • The stakes are real, the talent is insane, and somehow it's a genuinely lovely place to work.
  • We all pull our weight, go the extra mile, and put in the bit of magic most companies don't have time for, all while having fun and never taking ourselves too seriously.
  • We've raised $96 million from Index Ventures, Insight Partners, and Point Nine, and we're growing fast.
  • There's never been a better time to join.
  • Unlimited AI spend. For everyone, not just engineers. We're all-in on AI across the company, and we expect you to be too.
  • We're an AI-forward company, founded by engineers, and everyone here has unlimited Claude access.
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This listing is sourced directly from Incident's careers page and normalized into a canonical job model.