Tax Relief Advocates
Customer Service Representative
Irvine, CA · Full-time
Sponsorship not specifiedDetected 13 days ago
CRMOutbound SalesCustomer SupportCommunicationCollaborationOrganizational SkillsMicrosoft Office
About the role
- Are you a people person who thrives in a fast-paced environment and loves making a real difference for clients?
- As a Customer Service Representative, you'll be the friendly, knowledgeable first point of contact, guiding clients through their tax resolution journey with clarity, confidence, and care.
Responsibilities
- Deliver exceptional client service by professionally handling inbound and outbound calls, answering questions, and providing timely updates.
- Conduct outbound outreach to request important case documents and information from clients.
- Review, edit, and upload client documents efficiently into our systems.
- We're looking for passionate, driven individuals who want to make a real difference while building a rewarding career in a purpose-driven organization.
Requirements
- 1+ years of strong customer service experience.
- Experience working in a high-volume call center environment or in a high-call-volume position (both inbound and outbound calls required).
- Tech-savvy and comfortable using Google Suite, Microsoft Office, CRM systems, and other standard business tools.
- Minimum typing speed of 40+ WPM.
Compensation
- Compensation for this role: $20 per hour
Benefits
- Comprehensive health, Dental, and vision insurance
- Supportive Culture - We value collaboration and continuous learning.
Company info
- Growth - We're a rapidly expanding company with plenty of room for career advancement.
Equal opportunity
- Equal Opportunity Employer.
Apply directly at Tax Relief Advocates →Create a free account for alerts like thisView Tax Relief Advocates immigration profile
This listing is sourced directly from Tax Relief Advocates's careers page and normalized into a canonical job model.