IXL Learning
Account Manager, K-12
Raleigh, NC · Mid
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About the role
- IXL Learning, developer of personalized learning products used by millions of people globally, is seeking Account Managers to join our growing team.
- The ideal candidate will have a passion for K-12 education, account management, and customer success.
- You will handle subscription renewals, upselling, customer retention efforts, and engagement activities in your assigned territory focusing on smaller customer accounts.
Responsibilities
- Build and nurture relationships with key decision-makers to ensure customer engagement throughout the life of the subscription
- Develop a deep understanding of IXL's products and what sets us apart from competing programs
- Develop a keen understanding of customer needs and values in order to provide the best in class customer experience and maximize product usage and engagement
Requirements
- BA/BS Degree required
- Ability to learn and be an expert on the IXL and related platforms
- Proven ability to work effectively across teams
Nice to have
- Account Management/Customer Service experience a plus
- MS Office, Google Suite computer skills.
- Salesforce experience a plus
Compensation
- $300k-$500k
Benefits
- Effectively communicate new product enhancements and benefits to existing customers virtually
- Conduct regular territory review meetings with internal stakeholders to communicate general territory health, trends, including changes to strategic direction
- Rosetta Stone provides an immersive learning experience for 25 languages
Company info
- We are looking for a quick learner who thrives in a fast-paced environment and is self-motivated with outstanding people skills and integrity.
- Proactive outreach to customers with expiring subscriptions through phone, video, email and targeted campaigns to secure subscription renewal in your assigned territory
- Wyzant is the nation's largest community of tutors, covering 300+ subjects
This listing is sourced directly from IXL Learning's careers page and normalized into a canonical job model.