Hinge Health
Client Integration Associate
San Francisco-HQ
Sponsorship not specifiedDetected 10 days ago
SQLData VisualizationOutbound SalesExcelCustomer SuccessCommunicationCollaborationAdaptability
About the role
- Join the team that powers how Hinge Health comes to life for our clients and their members.
- You'll be part of the Client Delivery Team, owning end-to-end ingestion, transformation, and maintenance of our file feeds-delivering accurate, timely, and compliant data flows that reduce manual work, accelerate launches, and protect revenue.
- Learn Hinge Health's integration architecture, file standards, and core systems for eligibility, marketing, and reporting.
Responsibilities
- As a Client Integration Associate, you'll sit at the intersection of data operations and Customer Success, managing the file-based data connections and workflows that drive eligibility, marketing, reporting, and more.
- Manage inbound file operations to ensure timely delivery, accurate processing, and data integrity, escalating issues as needed.
- Maintain organized file systems and documentation, including tracking data providers, formats, delivery schedules, and file storage.
- Identify, investigate, and resolve data and processing issues to maintain data integrity and meet client expectations.
- Support partner system integrations to improve user experience, ensuring smooth operations and addressing technical concerns in collaboration with Engineering and other stakeholders.
- Manage outbound data-sharing processes with external partners to ensure accuracy, compliance, and timely delivery.
Requirements
- Experience working on data integrations in an operational or customer-facing context (for example, secure file exchange, data normalization, APIs, scheduling/monitoring).
Nice to have
- Experience at a high-growth technology company.
- Familiarity with AI tools and workflows to streamline data operations, troubleshooting, and documentation.
- Technical skills: comfortable working with large datasets and different file types
- advanced Excel skills and basic SQL skills
- experience with BI and data visualization tools.
- The platform addresses a broad spectrum of MSK care - from acute injury, to chronic pain, to post-surgical rehabilitation - through personalized, evidence-based care.
- We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
- We provide reasonable accommodations for candidates with disabilities.
Skills
- Employees in hybrid roles are required to be in the office 3 days/week.
- The company is headquartered in San Francisco with additional offices in Montreal and Bangalore.
- Learn more at www.hingehealth.com http://www.hingehealth.com.
- Inclusive healthcare and
Benefits
- Planning for the future: Start saving for the future with our traditional or Roth 401(k) retirement plan options which include a 2% company match.
- Modern life stipends: Manage your own learning and development and support your wellbeing with lifestyle and professional development stipends.
- Grow with us: Participate in our Employee Stock Purchase Plan (ESPP) with discounted company stock and easy payroll deductions so you can share in Hinge Health's long-term success.
- Hinge Health is an
Equal opportunity
- equal opportunity employer and prohibits discrimination and harassment of any kind.
- If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
Apply directly at Hinge Health →Create a free account for alerts like thisView Hinge Health immigration profile
This listing is sourced directly from Hinge Health's careers page and normalized into a canonical job model.