Wilmington Trust

Global Capital Markets Client Administrator III

Wilmington, DE · Mid

Sponsorship not specified$29k-$48kDetected 8 days ago

AccountingAuditingCustomer SupportCommunicationMentoringInternal Audit

About the role

May serve as administrator for large (as defined by business) and/or highly complex clients.
Ensures proper administrative management for accounts under responsibility.
Foster client relationships with assigned client base, serving as primary point of contact for the client; make recommendations for services to correct and/or enhance the client experience.

Oversee client relationships, making appropriate recommendations regarding design and administration of institutional and/or corporate trust accounts.
Manage relationships with internal and external service partners; assess issues requiring immediate attention in a timely manner and work to resolve all other issues through the normal course of business utilizing available resources.
Develop and maintain a high level of industry knowledge applicable to the business and demonstrate the ability to articulate that knowledge internally and externally. Remain current on industry news applicable to the line of business.
Provide and maintain appropriate levels of controls to minimize losses.
Provide effective support, coaching and/or mentoring of any assigned team associates.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Strong interpersonal skills with ability to build significant level of trust with clients
Demonstrated ability to develop strong working relationships with administrative support areas appropriate to the business unit
Experience contributing to positive working relationships and maintain integrity and professionalism

Bachelor's degree and a minimum of 1 years' relevant work experience with direct client contact,
OR in lieu of a degree,
Manage daily implementation of client strategies as required.
Demonstrate an in-depth knowledge of corporate policies and procedures related to the administrative role.
Bachelor's degree focused on Finance, Business, Economics or Accounting and a minimum of 2 years' relevant work experience with direct client contact

M&T Bank is committed to fair, competitive, and market-informed pay for our employees.
The pay range for this position is $28.60 - $47.66 Hourly (USD).
The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.

This listing is sourced directly from Wilmington Trust's careers page and normalized into a canonical job model.