Ro
VP, Pharmacy Operations
Romeoville, IL · Vp
Sponsorship not specified$234k-$276kDetected 30 days ago
ComplianceForecastingSupply ChainLogisticsPerformance ManagementPharmacy PracticeFDA RegulatoryLeadershipCollaborationOSHA
About the role
- Ro is the only company to offer nationwide telehealth, labs, and pharmacy services.
- Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.
- Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents-earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021.
Responsibilities
- Own operational performance management across the pharmacy network through KPI reporting, forecasting, and standardized operating mechanisms that drive throughput, quality, delivery reliability, and unit economics.
- Drive large-scale operational excellence and continuous improvement initiatives that enhance scalability, improve patient outcomes and delivery experience, reduce costs and strengthen operational resilience.
- Own the strategy and performance of automation systems, driving uptime, throughput optimization, and capital efficiency across the network.
- Lead network optimization and routing strategies in partnership with Supply Chain and Logistics teams to improve delivery speed, routing efficiency, fulfillment accuracy, and overall network performance
- Build, lead and develop a high-performing operations organization through strong leadership, employee engagement, talent development, and a culture of accountability and continuous improvement.
- Collaborate closely with cross-functional partners to ensure seamless execution from production through final-mile delivery.
- Own pharmacy licensing strategy and execution across all operating states, ensuring proactive management of new licenses, renewals, and related regulatory requirements in partnership with Legal and Compliance teams to support uninterrupted operations.
- Lead organizational transformation and change management initiatives related to automation, process redesign, operational scaling, and evolving business priorities.
- Strong people leadership skills, with experience in building, developing, and retaining high-performing teams
- You will partner closely with leaders across Supply Chain, Tech, Finance, Quality & Safety, Compounding, and Patient Experience teams to build a scalable, efficient, and patient-centric operation.
Requirements
- 12+ years of experience in pharmacy operations, fulfillment, or supply chain, with significant multi-site leadership experience
- Strong understanding of automation and systems integration, with experience leading implementation or optimization initiatives
Compensation
- The target base salary for this position ranges from $234,200-$275,500, in addition to a competitive equity and benefits package (as applicable).
Benefits
- Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible.
- This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care.
- In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.
- The target base salary for this position ranges from $234,200-$275,500, in addition to a competitive equity and benefits package (as applicable).
- At Ro, we believe that our diverse perspectives are our biggest strengths - and that embracing them will create real change in healthcare.
This listing is sourced directly from Ro's careers page and normalized into a canonical job model.