Wineenthusiast

Wineenthusiast

Local Delivery Coordinator

Perth Amboy, NJ · Full-time

Sponsorship not specifiedDetected 7 days ago
Outbound SalesCustomer SupportCommunicationCollaborationOrganizational Skills

About the role

  • Wine Enthusiast Shop provides premium wine-lifestyle products, reaching millions of consumers globally via direct mail, an e-commerce site, and a business-to-business division.
  • Wine Enthusiast magazine is an award-winning print publication and online resource that showcases wine news, food trends, and more than 25,000 ratings and reviews annually.
  • Wine Enthusiast events include the annual premier Wine Star Awards gala.

Responsibilities

  • Enter Business to Business LTL orders as described in each partner's routing specifications.

Compensation

  • Wine Enthusiast magazine is an award-winning print publication and online resource that showcases wine news, food trends, and more than 25,000 ratings and reviews annually.
  • Wine Enthusiast events include the annual premier Wine Star Awards gala.

Company info

  • Wine Enthusiast Companies is the ultimate source of innovation and information around wine.
  • Founded in 1979 by Adam and Sybil Strum, the family-owned company is composed of Wine Enthusiast Commerce and Wine Enthusiast Media.
  • In 2024, the company launched a travel division, which includes the Tasting Room Directory and Cork+Compass Travel.
  • Together, Wine Enthusiast Companies is the indisputable hub for everything wine.
  • We bring wine to life.
  • Your Role in Our Journey Wine Enthusiast is seeking a Local Delivery Coordinator who can provide assistance to our customers working from our distribution center in South River, NJ.
  • The Coordinator's primary responsibility is to accurately enter customer orders for shipment and provide timely information to our Customer Service and Sales teams.
  • What You'll Be Uncorking Key Responsibilities: Enter customer "Door to Door" and "White Glove" orders using the appropriate carrier's website according to Wine Enthusiast's routing guide.
  • Contact multiple carriers to coordinate the pick up schedule for LTL shipments based on volume.
  • Assist with labeling and inspection of all outbound freight.
  • Act as a liaison with both the sales department and customer service departments to facilitate all special order customer requests in order to satisfy client expectations and complete customer cancellations.
  • This includes Costco, BBB, Home Depot, Best Buy, etc.
  • Use FedEx Ship Manager to enter Third Party orders and provide daily tracking follow up whenever needed The Perfect Blend (What You Bring to the Table) Qualifications: Prior customer service experience Strong multi-tasking and organizational skills Ability to work in high demand environment with minimal supervision Excellent interpersonal and communication skills This is an on-site, full-time position at our Warehouse location in South River, NJ.
  • Our Commitment to You Unlimited PTO, Full Medical, Dental and Vision benefits, 401(K) Match, FSA, Flexible Work Environment, Pet Discount Plans, Employee Discount, Flexible Schedule, Dynamic and Collaborative work culture.
  • Our Core Values JOY We recognize that our business is not just about numbers, but also about people.
  • As a family business, we honor the importance of our employees' home lives.
  • We encourage fun, discovery, adventure and health for our teams.
  • EMPATHY We support our employees with patience and understanding, recognizing that work hours represent a substantial percentage of one's time.
  • We encourage a diverse mindset that helps us better reflect the evolving wine culture.
  • TRANSPARENCY Communication and integrity are the cornerstones of our relationships with each other and our customers.
  • We speak openly about our achievements and challenges, with the goal of helping each other grow.
  • PASSION We're not just a company; we're a community.
  • Our job is to enhance the lives of others, making the wine industry and all its offerings accessible and enjoyable.
  • Delighting and educating our consumers is at the core of everything we do.
  • INNOVATION We value those who think outside the box to elevate the company.
  • We celebrate change, appreciating that a nimble culture attracts talent and motivates team members to push the envelope and build our business for the future.
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This listing is sourced directly from Wineenthusiast's careers page and normalized into a canonical job model.