Whirlpool

Whirlpool

Senior Representative Trade Experience Contact Center

Knoxville,Tennessee,USA · Senior

Sponsorship not specifiedDetected 15 days ago
SalesforceExcelSAPSupply ChainResearchCommunicationProblem Solving

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odds of building a lasting career here

32Risky
Cap-exempt (no lottery)0
Sponsors this role60
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 17 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 82%

Of 11 labor certifications old enough to have been used, 2 expired without the employer filing the next step. Median time from filing to decision: 499 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Reported a layoff in this occupation

In a green-card filing decided 2026-01-16, this employer stated it had laid off workers in Industrial Engineers (IA) during the preceding six months.Describes the period before that filing, not necessarily today. Unlike WARN notices this is occupation-specific and federal.

Files H-1B transfers

4 transfer filings in the last year, covering 4 workers. Median labor-condition decision: 70 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • In 2025, the company reported approximately $16 billion in annual net sales - close to 90% of which were in the Americas - 41,000 employees, and 35 manufacturing and technology research centers.

Nice to have

  • WHR) is a leading home appliance company, in constant pursuit of improving life at home.
  • Additional information about the company can be found at WhirlpoolCorp.com.
  • This role in summary Whirlpool is currently seeking qualified candidates for a Senior Representative.
  • Handle complex pre- and post-delivery inquiries, delivery blocks, and return work items (including POD automations in Salesforce) while maintaining strict issue ownership and SLA compliance.
  • Actively participate in Continuous Improvement methodologies by identifying daily workflow gaps, resolving process bottlenecks, and logging Opportunities for Improvement (OIs).
  • Must be available to work a 40-hour schedule If working remotely:
  • Cable or DSL internet service must be available in your area with a 12+ mbps download and roughly 2 kbps upload speed.
  • Neither Satellite service nor WI-FI are acceptable.
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This listing is sourced directly from Whirlpool's careers page and normalized into a canonical job model.