Magnet Forensics

Sales Development Representative

Waterloo · Contract

Work authorization required$50k-$75kDetected 48 days ago

SparkSalesforceCRMSalesBusiness DevelopmentLead GenerationNegotiationOutbound SalesRecruitingCustomer SupportCommunicationMicrosoft Office

About the role

At Magnet Forensics Inc, the Sales Development Reps are the frontlines of the Customer experience.
Working closely with the Sales and Marketing teams, the Sales Development Representative (SDR) is a key player in our strategic growth plans.
The most exciting part of this role is the opportunity for growth.

Qualify all sales leads generated by marketing, based on defined lead qualification criteria
Work closely with our sales team (Account Executives) to schedule discovery meetings with sales ready leads/prospects
Manage new contacts via our CRM platform (Salesforce) to ensure accuracy for long term pipeline development
Provide friendly and knowledgeable service to prospects on a consistent basis and build strong relationships
The primary focus of this role is Inbound Lead Response with additional attention on Outbound Prospecting

You have a never give up attitude!
You are an organized self-starter with excellent follow-through, that has demonstrated lots of initiative
You have 2+ years experience in sales or customer service roles, and can work under pressure
You have a University degree or College diploma in Business, Marketing or equivalent, and leverage it to be a critical thinker that enjoys solving complex challenges
You are comfortable with change
You have strong analytical, relational and negotiation skills, as well as excellent verbal & written communication skills
You have Proficiency in Microsoft Office, as well as a solid understanding of social media tools like LinkedIn and Twitter

You have prior experience with lead prospecting software tools an/or chatbot monitoring

You have experience working with a CRM system like Salesforce
Proficiency in an additional European language is considered an asset.
With employees based around the world, Magnet Forensics has been expanding our global presence.

Competitive compensation
Volunteer opportunities
Reward and recognition programs
Employee committees & resource groups
It's more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have "been there, done that".
We want to be part of your development journey, and we'll learn as much from you as you learn from us.

Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce.
Generous time off policies
Healthcare and retirement benefits Indicators of Success We're looking for someone who checks off most, but not all, of the boxes listed in "skills and experiences".

Leverage prospecting strategies, including phone, email and social networking to connect with prospective customers, identify their needs and challenges, and qualify their interest
Work as part of a cross functional team and build strong relationships across the organization
What We're Looking For
You want to be part of a high growth software company that always puts it's customers first
CARE - We care about each other and our mission to make a difference in the world.
OWN - We are accountable for our results - while never forgetting to act with integrity, empathy, and respect.
DEDICATE - We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.
EVOLVE - We are constantly innovating and exploring new ways to work together to make an impact with our work.
This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another.
We are committed to providing an inclusive, accessible recruitment process and work environment.
How We Work At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance.

Accommodation is available to all applicants upon request throughout the hiring process.

US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Magnet Forensics handles and uses personal data of job ap

This listing is sourced directly from Magnet Forensics's careers page and normalized into a canonical job model.