Thinkbrg

Workplace Services Associate (Receptionist)

Emeryville, CA

Work authorization required$55k-$75kDetected 21 days ago

Customer SupportCommunicationMicrosoft Office

About the role

We do Consulting Differently This position reports to the Regional Workplace Services Director/Workplace Services Manager and on-site Office Director.
Job Responsibilities: Guests • Greet visitors proactively and assist in making them feel welcome.
Coordinate with the Office Manager when needed. • Ensure that all video conferencing systems are functioning optimally.

Maintain a clean and professional reception area.
Maintain security by monitoring lobby traffic.
Manage Access passes.
Act as main point of contact with the building security.
Maintain inventory of office keys.
Receive and respond to reports from staff related to building issues.
Enter building issues for resolution into the ticketing system and follow up to ensure resolution.
Manage conference room schedules, resolve conflicts as they arise, and accept meeting requests on behalf of the system.
Process Fed Ex label requests for the office and shipping support
Maintain outbox and take outgoing postal mail to the post room.

Minimum of one year of experience in a professional service environment, preferably consulting or legal, with an emphasis on customer service.
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.
While performing the duties of this job, the employee is regularly required to use hands to touch, handle, feel, and talk or hear.
The employee frequently is required to stand and walk.
The employee is occasionally required to sit and reach with hands and arms.
Provide technical support to users when required.
Office doors must be opened promptly in the morning.
Candidate must be able to submit verification of their legal right to work in the U.S., without company sponsorship.
Experience
Proficient with Microsoft Office Suite and strong background operating all office equipment such as copiers, printers, fax, and postage machines.

Provide exceptional client service to visitors, candidates, and employees at all times with a positive and upbeat approach.
Be a creative problem solver, take initiative, anticipate needs, work independently, and proactively seek guidance when appropriate.
Punctuality is a must to ensure that the office is open on time.
Flexibility and willingness to occasionally work overtime is required.
Physical Requirements

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
BRG is proud to be an Equal Opportunity Employer.

Candidate must be able to submit verification of their legal right to work in the U.S., without company sponsorship.

This listing is sourced directly from Thinkbrg's careers page and normalized into a canonical job model.