HCC
Senior Claims Examiner, Cyber
New York – New York (825 Third Avenue), USA · Senior
Sponsorship not specified$12k-$188kDetected 26 days ago
ExcelCustomer SupportLeadershipCommunicationCollaborationCritical ThinkingPublic SpeakingMicrosoft Office
About the role
- Analyzes coverage for increasingly complex claims submitted under the applicable policy form.
- Accurately examines and processes claims for the business unit according to existing policies and contracts.
- Communicates with outside stakeholders, including reinsured clients, insureds, defense counsel, and/or coverage counsel.
Responsibilities
- Maintain a claim file by accurately documenting all communications, activity, etc.
- Maintain quality, quantity, and response time standards of the business unit and the Company.
- Develop work plans, establish timelines, and set goals for assigned work and work unit.
Requirements
- Timely obtaining adjuster licenses in additional states, which may require passing additional licensing exams, may be required based on business need.
- Intermediate proficiency and experience using Microsoft Office package (Excel, Access, PowerPoint, Word, Teams)
- Work outside core business hours may be required to fulfill job responsibilities
- May be required to remain stationary for extended periods of time
- May be required to move up to 10 pounds
- Must be able to operate a computer and other devices
- Possess and have ability to apply knowledge of principles, practices, and procedures.
Skills
- Possesses critical thinking and strong oral/written communication skills.
- Solid written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy
Compensation
- Competitive salary and employee benefit package
Benefits
- Competitive salary and employee benefit package
- Strong learning culture
- 20 days of PTO and 2 Floating Days
- Paid parental leave
- Review submitted claims for coverage and determine if a matter is covered under the applicable policy.
- Investigate increasingly complex claims and coverage issues.
- Draft actions plans, including coverage recommendations, and obtain requisite management approval for authority in excess of designated authority levels.
- Independently handle claims presenting limited exposure or straightforward coverage issues.
- Draft coverage determination letters, including reservation of rights and denial letters.
- Appoint defense and/or coverage counsel, as appropriate.
Visa & Work Authorization
- l origin, sexual orientation, gender identity, gender expression, religion, age, veteran status, disability, pregnancy, citizenship status, genetic information, or any other basis protected by federal, state, or local pa
This listing is sourced directly from HCC's careers page and normalized into a canonical job model.