House Rx

IT Specialist - Pittsburgh, PA

Pittsburgh, PA

Sponsorship not specified$70k-$90kDetected 36 days ago

Organizational Skills

About the role

This role is a hands-on IT Specialist position based onsite in Pittsburgh, aligned to Pacific Time working hours (approximately 11:00AM - 8:00PM ET).
You will be a critical part of House Rx's Security & IT team, responsible for keeping our employees productive, supported, and properly equipped from day one.
Troubleshoot hardware and software issues across macOS and Windows

You will serve as the primary point of contact for employee IT needs, handle traditional IT support requests, and play a key role in building, provisioning, and deploying laptops for onboarding.
This role is ideal for someone who enjoys being close to the work, values operational excellence, and takes pride in delivering a great internal support experience.
IT Support & Employee Assistance
Serve as a point of contact for employee IT Support requests
Provide timely, clear, and empathetic support to employees across departments
Build, configure, and deploy laptops for new hires and replacements
Manage the full device lifecycle including provisioning, shipping, repairs, replacements, and decommissioning
Maintain accurate asset tracking and inventory records

You are eager to learn, take ownership of issues, and improve systems over time.
With your robust analytical acumen, you demonstrate an ability to promptly identify and overcome intricate technical obstacles.
You have a foundational understanding of IT security principles and compliance requirements.
Prepare devices with required OS configuration, security tooling, and applications

$70,000 - $90,000
This range represents the low and high end of the anticipated base salary/wage.
The actual base salary/wage will depend on several factors, including experience, knowledge, and skills.
Actual compensation packages may include other elements equity, paid time off and benefits.
Why You Should Join Our Team
Are you a visionary problem solver with a passion for harnessing technology to drive excellence?

We've cultivated a culture that promotes open dialogue, continuous learning, and mutual respect.
Our benefits package includes:
Unlimited paid time off
Generous parental leave
Comprehensive healthcare, vision, and dental benefits
Join us in our mission, supported by investors who share our vision including Bessemer Venture Partners, First Round Capital, LRV Health, Khosla Ventures, Maverick Ventures, 1984.vc, and Character.

This listing is sourced directly from House Rx's careers page and normalized into a canonical job model.