Index Exchange

Senior Account Manager

New York, USA · Senior

Sponsorship not specified$111k-$140kDetected 41 days ago

Data VisualizationAccount ManagementExcelSignal ProcessingLeadershipCommunicationTime ManagementMicrosoft Office

About the role

Index is an exciting and fast-paced place to work.
We're built on our core values and live them each day.
We pride ourselves on our independence and openness, not only in our technology, but in our teams, too.

Responsibilities

Through radically transparent practices and exceptional standards, we deliver long-term value for media owners, marketers, and partners worldwide.
You'll be able to feed your ambition, lean into trust and transparency, and feel genuine support from your colleagues.
Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward.
In this role, you will support strategic buyer-side partners across the programmatic advertising ecosystem, helping to drive long-term growth, platform adoption, and strong partner relationships.
You will work closely with agencies, DSPs, and other demand-side partners while collaborating cross-functionally with sales, analytics, technical operations, and account management teams to deliver exceptional service and strategic support.
In order to retain and grow partner relationships, you will work cross-functionally with sales, analytics, technical, and publisher account teams to become a subject matter expert on the Index platform and support partner growth.
You will be working with a number of external partners at any given time and are expected to communicate effectively both internally and externally.
This is a highly visible, client-facing role where building trusted relationships is essential to success.
Here's What You'll Be Doing Serve as the day-to-day contact for a portfolio of strategic buyer-side partners while delivering exceptional service and leveraging expertise of the Index platform.
Provide proactive insights and recommendations to partners to help solve problems through a data-centric approach.

Requirements

Develop a strong understanding of buyer priorities, campaign performance, and the broader programmatic landscape to provide strategic recommendations and support partner growth.
Here's What You Need 6-8 years of experience in digital media, including 4+ years in a client-facing role.
Strong understanding of the programmatic advertising landscape (e.g. ad server, ad network, exchange, SSP, DSP, agency trading desk, PMP, etc.).
Effective time management skills with the ability to prioritize and meet deadlines in a fast-paced environment.
Proven ability to leverage data and analytics to solve customer problems.
Strong communication skills with the ability to present clearly and concisely both internally and externally.
Ability to work collaboratively and independently while remaining proactive, organized, and self-motivated.
Proficiency in Excel and other Microsoft Office programs is required.
Experience with DOMO, Looker, Tableau, or similar analytical tools is considered an asset.

Nice to have

Experience supporting buyer-side relationships within the digital advertising or programmatic ecosystem is preferred.

Skills

All hiring decisions involve human review.

Compensation

The base salary range for this role is $111,000 to $140,000 USD.
The total compensation package may vary depending on non-discriminatory factors such as job-related knowledge, skills, and experience.

Benefits

Collaborate with internal stakeholders to identify and support new deal opportunities, while ensuring the health and growth of existing partnerships.

Company info

Index Exchange is a globally trusted independent supply-side platform, powering intelligent decisioning that maximizes value for media owners.
We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we're looking for talented professionals to help take us to the next level.

Equal opportunity

If you require an accommodation, please share the details of your request and any information how we can assist you with the hiring recruiter when they contact you.
Index Exchange will make reasonable efforts to ensure accommodation requests are met throughout the recruitment process.

Visa & Work Authorization

We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status

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This listing is sourced directly from Index Exchange's careers page and normalized into a canonical job model.