Freedom Technology Solutions Group

COTS Integration Engineer 663

Laurel, MD · Contract

No sponsorship$120k-$160kDetected 12 days ago

TypeScriptJavaSQLLogisticsCustomer SupportSystems EngineeringLeadershipCommunicationCollaboration

About the role

These applications are used across the government enterprise and are critical to the daily functions of thousands of users across acquisition, business, finance, HR, training, recruitment, program management, security, logistics and more.

Collaborate with vendor support, including Hyland Software support teams, to troubleshoot issues, implement solutions, and support software upgrades and enhancements within the Perceptive Content platform
Gain hands-on experience supporting enterprise workflow and document management solutions used in mission-critical Government operations
Exposure to a broad range of responsibilities, including help desk support, technical troubleshooting, workflow improvements, vendor coordination, testing, and operational support
Participate in testing activities, including system validation and User Acceptance Testing (UAT), to support successful deployments and functionality verification
Engage with Government leadership and stakeholders to gather priorities, provide status updates, and maintain effective communication across technical and functional teams
Communicate technical dependencies, risks, issues, and impediments to the broader technical team to support informed decision-making and delivery planning
Manage assigned tasks and projects independently while maintaining strong collaboration and coordination with cross-functional team members
Support day-to-day operational activities, troubleshooting, documentation, and customer support efforts in a dynamic production environment
Demonstrate a willingness to learn and support the Perceptive Content product suite, with training and product-specific knowledge transfer provided by the team as needed

Bachelor's degree with 3 years of software development/engineering experience and 2 years supporting a specific COTS technology (Windows, Java, SQL/SQL Server).
Seven years of experience may substitute for a degree
Experience troubleshooting and resolving COTS technology issues
Experience creating and maintaining technical documentation

Work closely with customers to streamline business processes, optimize workflows, and ensure reliable system performance across the environment

This listing is sourced directly from Freedom Technology Solutions Group's careers page and normalized into a canonical job model.