United Services Automobile Associa

Facilitator Senior-HOH

San Antonio Home Office I, USA · Senior

No sponsorship$85k-$163kDetected 25 days ago

ExcelCustomer SupportCommunicationMentoringMicrosoft Office

About the role

We offer a flexible work environment that requires an individual to be in the office 4 days per week.

6 years facilitator/instructional experience to include business relevant training, teaching, coaching, training design, development, facilitation and/or deployment.
Demonstrated ability to lead and manage teams, facilitate training, and provide one-on-one coaching.
US military experience through military service or a military spouse/domestic partner

Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree.
Advanced knowledge of Microsoft Office Products (Excel, Word, PowerPoint).
Experience with Virtual Technology and ability to deliver training remotely.
Applicable licenses as required by LOB/Function.

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
Facilitates learning on a variety of subjects including complex technical acumen, customer service skills and USAA culture.
Supports facilitation of programs that foster employee growth.
Facilitated learning can take place in person or via virtual environment.

USAA does not provide visa sponsorship for this role.
Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). #DNP
USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive.
You are paid within the salary range based on your experience and market data of the position.
The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Facilitates learning discussions, learning activities, coaching, and small group interactions.
Manages and instructs employees in multiple learning environments including classrooms, labs, and virtual capabilities.
Maintains accountability for performance results and learning solution effectiveness.
Collaborates with peers, customers, management and Instructional Design and Development on business initiatives, development of curriculum and learning solutions.
Maintains business and learning skills/acumen through skills update and professional development.
Knowledge of learning theories, adult learning principles and instructional design model.
Lesson and curriculum planning skills with the ability to work with SMEs to identify audience's training needs, learning objectives and content gaps.

Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA is an Equal Opportunity Employer.

This listing is sourced directly from United Services Automobile Associa's careers page and normalized into a canonical job model.