Cityofphiladelphia

Cityofphiladelphia

Technical Business Relationship Specialist and Department Solutions Team

Philadelphia, PA, United States

Sponsorship not specifiedDetected 2 days ago
Data StructuresData VisualizationAccessibilitySalesforceCRMProcess ImprovementLeadershipCommunication

About the role

  • With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
  • As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else.
  • If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.

Responsibilities

  • This position is the team's sole technical lead for low-code delivery, combining solution design leadership, platform governance, and hands-on application configuration in a single role.
  • Serve as the sole technical lead for approved low-code, no-code, CRM, workflow automation, reporting, and AI-assisted application delivery.
  • Establish and maintain standards for application design, naming conventions, data structure, role-based access, permissions, dashboards, forms, reports, workflows, automation, documentation, and support handoff.
  • Lead solution design for all department requests, from routine configuration to more complex, multi-system needs.
  • Create and maintain reusable templates for common department needs such as intake tracking, case tracking, program management, contact management, inventory tracking, approval routing, reporting, and dashboards.
  • Ensure solutions adhere to enterprise data standards, platform governance, and reusable design patterns.
  • Application Configuration and Support
  • Build and configure applications using approved low-code, workflow automation, CRM, dashboard, reporting, and business application platforms.
  • Create and update tables, fields, forms, reports, dashboards, roles, permissions, notifications, automations, and workflows.
  • Support CRM-style tracking tools, intake forms, case tracking tools, program management tools, inventory tracking, document tracking, and reporting solutions.

Benefits

  • Benefits - We care about your well being.
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This listing is sourced directly from Cityofphiladelphia's careers page and normalized into a canonical job model.