Western Alliance Bank

Western Alliance Bank

Banking Operations Manager - Unclaimed Property & Banking Operations Support

Phoenix, AZ · Senior

Sponsorship not specifiedDetected 4 days ago
SQLAccessibilityAccountingCustomer SupportLeadershipCommunication

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odds of building a lasting career here

40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Employer immigration record

from this employer's Department of Labor filings

Green-card follow-through: 100%

Of 11 labor certifications old enough to have been used, 0 expired without the employer filing the next step. Median time from filing to decision: 510 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

3 transfer filings in the last year, covering 3 workers. Median labor-condition decision: 38 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • About the company: Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation.

Responsibilities

  • Lead the enterprise unclaimed property operating cycle across applicable legal entities, Lines of Business, property types, jurisdictions, systems, and vendor relationships.
  • Manage the Sovos relationship or successor provider, including schedules, data layouts, file-processing agreements, analysis parameters, due diligence proofs, access, funding requests, filing deliverables, variances, and escalation paths.
  • Lead operational support for unclaimed property audits and examinations, including Kelmar and KGS request tracking, historical filing reconstruction, data validation, evidence production, response quality review, and corrective actions.
  • Provide management oversight for assigned Banking Operations Support processes, including inactive and dormant accounts and related deposit operations support activities, controls, procedures, service levels, escalations, and customer asset protection.
  • As a Banking Operations Support Manager for Unclaimed Property and Banking Operations Support will lead the team responsible for the Bank's operational unclaimed property program and assigned deposit operations support processes.
  • The role is accountable for accurate and timely due diligence, escheatment, account protection, account closure, funding, state reporting support, vendor oversight, audit response, reconciliations, controls, and evidence retention, while also maintaining disciplined service delivery and process governance across assigned BOS activities.
  • Lead ongoing modernization of unclaimed property and BOS processes, including SQL or workflow improvements, automation requirements, EWFT standardization, reporting, training, and documented knowledge transfer.
  • Banking Operations Manager - Unclaimed Property & Banking Operations Support

Requirements

  • 10+ years of related experience in Branch Banking Operations, Deposit Operations or similar field.
  • Bachelor's degree or equivalent experience required.
  • Previous leadership experience required.
  • Experience managing regulated processes with fixed filing, payment, notice, or reporting deadlines.
  • Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
  • Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
  • Advanced knowledge and experience working in high-volume or critical issue customer service roles, with prior experience in similar functions.

Nice to have

  • Experience managing a complete unclaimed property filing cycle and reconciling property records, general ledger funding, vendor requests, and state totals.
  • Experience with unclaimed property audits, historical filing reconstruction, managed-service vendor oversight, and evidence production.
  • About the company:
  • Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation.
  • Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities.
  • When contacting us, please provide your contact information and state the nature of your accessibility issue.
  • © Western Alliance Bancorporation

Compensation

  • Maintain the annual unclaimed property calendar covering data requests, analysis, due diligence, preliminary reporting, account closure, funding, state reporting, remittance, final reporting, and audit deadlines.

Company info

  • If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488.
  • We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
  • Serving clients nationwide, Western Alliance Bank includes six legacy bank brands - Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank - that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.
  • Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information.
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This listing is sourced directly from Western Alliance Bank's careers page and normalized into a canonical job model.