Cesna Group 2

Cesna Group 2

Korean Bilingual IT Support Specialist (NJ)

Fort Lee, New Jersey, United States · Junior

Sponsorship not specified$58k-$75kDetected 9 days ago
JavaScriptTypeScriptPythonJavaReactPostgreSQLMySQLGCPCloud PlatformsSupply ChainLogisticsERPCustomer SupportFirewallVPNCommunicationProblem SolvingCompTIA

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odds of building a lasting career here

15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

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About the role

  • Solid hands-on experience troubleshooting hardware and software issues across Windows andmacOS.
  • Comfortable using AI assistants (e.g., Claude, ChatGPT) in daily work for drafting, debugging, and problem-solving.

Responsibilities

  • IT Support Coordinator Location:
  • you will handle hands-on IT support and equipment management day to day and take on progressively more advanced work over time.
  • Track and manage the inventory of IT equipment and assets (monitors, computers, peripherals), including setup, upgrades, and replacements.
  • Administer and troubleshoot the Google Workspace environment (Gmail, Drive, Sheets, Groups)at the account and user level.
  • Maintain and update troubleshooting documentation for common issues, and assist with routine system maintenance, security updates, and backup/recovery procedures.
  • Help maintain reporting dashboards in Google Data Studio (simple edits such as adding oradjusting tables and fields).
  • Leverage AI assistants (e.g., Claude, ChatGPT, Gemini) to speed up troubleshooting, documentation, and scripting, and collaborate with the IT team to improve support workflows.
  • Willingness and flexibility to take on a broad range of IT-related and general support tasks as needed, including hands-on and ad-hoc duties.
  • Exposure to AI coding-assistant CLIs (e.g., Claude Code, Codex, Gemini CLI) and structuredprompt design.
  • Experience building dashboards in Google Data Studio or similar BI tools.

Requirements

  • Working knowledge of Google Workspace and basic networking concepts (LAN/WAN, VPN,firewalls).
  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • 2 to 3+ years of experience in IT support or a similar role.
  • Bilingual proficiency in English and Korean.
  • Experience with TypeScript, React, or Next.js.

Compensation

  • NJ (HQ office) Salary:
  • 58K-75K as base (Annual salary) [About Our Client] As a leading steel coil distributor in the U.S. for over thirty years, we provide a broad range of high-quality steel and aluminum products.

Benefits

  • Medical, Dental & Vision Insurance Paid Vacation, Sick Days, and Holidays Performance Bonuses Educational Training Reimbursements Employee Referral Incentives Daily Lunch Fringe Allowance
  • Team Lunches & Dinners Fitness Membership Reimbursements Employee Birthday Gifts Recognition & Service Year Awards

Company info

  • Our efficient and reliable supply chain network spans North America and the globe, allowing us to consistently deliver exceptional products, dedicated customer service, and comprehensive administrative support [Job Summary] We are seeking a Junior IT Support Specialist to help maintain and troubleshoot the company's technical systems and support smooth day-to-day IT operations.
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This listing is sourced directly from Cesna Group 2's careers page and normalized into a canonical job model.