East West Bank
Retail Support Specialist
New York, NY, US · Junior
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About the role
- Introduction Since 1973, East West Bank has served as a pathway to success.
- Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity.
- East West Bank gives people the confidence to reach further.
Responsibilities
- Overview We are currently seeking a Retail Support Specialist who will be responsible for supporting branch operations, performance reporting, quality assurance activities, and administrative functions for the Consumer & Business Banking team.
- This position provides operational guidance and support to branch management while also supporting departmental initiatives and the administrative needs of the Regional Director and leadership team.
- Author and deliver weekly huddles to drive positive behavior.
- Support branch operations and customer service activities, including consumer and commercial account opening assistance as needed.
- Support the planning, coordination, and implementation of department projects and initiatives.
- Provide administrative and operational support to the Regional Director and Consumer & Business Banking leadership team Manage the Regional Director's calendar, schedule meetings and events, and coordinate detailed domestic and international travel arrangements.
- Prepare and maintain correspondence, records, files, meeting materials, and meeting minutes.
Requirements
- Perform other duties, assignments, and special projects as required.
Compensation
- Prepare monthly, quarterly, semi-annual, and annual branch operational and performance reports.
- Compensation The base pay range for this position is USD $25.00/Hr. - USD $32.00/Hr.
Benefits
- Review, approve, and administer employee training, travel, reimbursement, and leave requests in accordance with Bank policies, delegated authority, and budget guidelines.
Company info
- With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West.
- As an East West Bank employee, you will be part of a growing and stable organization that provides career path development opportunities while serving a growing and profitable market.
Visa & Work Authorization
- We do not offer visa sponsorship at this time.
This listing is sourced directly from East West Bank's careers page and normalized into a canonical job model.