My Chaptercom
Guest Service Sales Specialist
Green Bay, Wisconsin · Full-time
Sponsorship not specifiedDetected 20 days ago
CRMLeadershipCommunicationAdaptability
About the role
- Chapter Aesthetic Studio is seeking a passionate and sales-driven Guest Service Sales Specialist to join our Green Bay, WI team.
- Ready to be the reason someone feels amazing today?
- Apply now and start your best Chapter yet.
Responsibilities
- Conduct consultations to understand guest goals and support personalized treatment recommendations
- Drive sales performance through memberships, package sales, rebooking, and guest retention
- Execute follow-up outreach through calls, texts, and emails to support conversion and loyalty
- Manage front desk operations including scheduling, guest check-in/check-out, phones, and payment processing
- Partner closely with clinical providers and studio leadership to ensure a seamless guest experience
- Maintain accurate guest records within scheduling and CRM systems
- Support studio events, promotions, and local marketing initiatives
- Help maintain a clean, organized, and guest-ready studio environment
- In this role, you'll play an essential part in the guest journey building relationships, delivering a premium experience, and guiding guests toward personalized treatment plans that help them look and feel their best.
- More than a front desk role, you'll combine hospitality, consultative sales, and operational support to create meaningful guest experiences while driving studio growth and retention.
Requirements
- High school diploma or equivalent required
Nice to have
- A supportive, people-first culture focused on delivering confidence through personalized care
- Ongoing training and professional development
- A modern, uplifting studio environment with a tight-knit, collaborative team
- Employee discounts on services and retail products
- Opportunities for growth and leadership across our expanding studio network
- Starting hourly rate $18+ depending on experience, plus eligibility for monthly incentive pay
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