Astreya

Astreya

Hardware Support Technician I

Mountain View, CA · Contract

Sponsorship not specified$17k-$27kDetected 31 days ago
ExcelLogisticsProcurementInventory ManagementCustomer Support

About the role

  • The role also provides technical assistance to ensure the products are getting shipped with the right image.
  • The person in this role works with cutting edge technology and pre-market consumer electronics.

Responsibilities

  • Document all defects of pre-mass production hardware and/or software
  • Help perform hardware reworks (e.g., swapping out boards/chips, removing write-protect screws, etc.)
  • Help perform software reworks (e.g., imaging devices to different builds; wipe data, rewrite system hardware ID's, etc.)
  • Helps in resolving support tickets on device issues
  • The Hardware Support Technician I provides procurement, inventory management, asset management, distribution and logistics services for pre-market consumer electronics across the globe.

Requirements

  • Help provide technical support during events (travel often required)
  • Other duties as required.

Nice to have

  • Excel experience
  • Physical Demand &
  • Physical Demand & Work Environment:
  • Must have the ability to perform office-related tasks which may include prolonged sitting or standing
  • Must have the ability to move from place to place within an office environment
  • Must be able to use a computer
  • Must have the ability to communicate effectively
  • Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Skills

  • IT savvy and interested in new technologies
  • Knowledgeable about inventory, and comfortable in an IT inventory environment
  • Excellent communicator in both written and verbal English
  • Ability to work in a team
  • Ability to excel in a fast paced work environment.
  • Ability to learn new things and adapt to a changing environment quickly
  • Strong organization skills, and able to identify the steps to be taken to achieve objectives

Compensation

  • $17.36 - $27.40 USD (Hourly)
  • Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position.

Benefits

  • Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
  • Dental provided through UHC
  • Nationwide Vision provided by UHC
  • Flexible Spending Account for Health & Dependent Care
  • Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
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This listing is sourced directly from Astreya's careers page and normalized into a canonical job model.