Zocdoc
Principal Technical Program Manager
New York, NY; Silicon Valley, CA · Principal
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About the role
- We're here to give power to the patient.
- For nearly 20 years, we've built the leading healthcare marketplace - helping tens of millions of people find and book the care they need.
- We want to make sure all of those doors open when patients are knocking.
Compensation
- Salary ranges are determined through alignment with market data.
- Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills.
Benefits
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- Corporate wellness program with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Flexible, hybrid work environment at our convenient Soho location
Company info
- Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need.
- Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online.
- Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience.
- Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values.
- Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish.
- Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve.
- In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better.
- We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment.
- You call again.
- In every other part of your life, you book in seconds.
- In healthcare, you're blocked.
- Now, we're going further: building our infrastructure beyond Zocdoc's marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.
- Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting.
- We don't want to own the front door to care; there isn't one.
- Fixing healthcare starts with fixing access to it.
- And we're still just getting started.
- Your Impact to the Mission
- Zocdoc's most important asset is our people.
- As a Principal Technical Program Manager for Practice Solutions, you will own and drive the most complex, cross-functional technical programs across the business unit, the initiatives that span multiple engineering teams and product domains and that no single team can deliver alone.
- Practice Solutions powers how healthcare practices run their day to day across every patient access channel: phone, web, marketplace, and partner syndication.
- That includes Zo, our AI phone assistant, along with our provider directory and booking platform, intake and pre-appointment workflows, calendar and scheduling experiences, and the services that keep availability accurate across channels.
- You'll operate at the intersection of Engineering, Product, Design, Analytics, and go-to-market leadership to deliver scalable, highly available, multi-tenant SaaS capabilities.
- You'll bring structure to ambiguity, drive sequencing across teams, surface architectural and operational risk early, and keep the trains running on time, all while raising the bar for how program execution happens across the entire business unit.
- This is a highly visible role with significant autonomy and influence.
- You'll enjoy this role if you are…
- Inspired by the opportunity to positively impact the healthcare experience for millions of patients and providers
- A platform thinker who instinctively looks beyond individual features to understand how systems connect, scale, and evolve over time
Visa & Work Authorization
- hnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by
This listing is sourced directly from Zocdoc's careers page and normalized into a canonical job model.